Based on your refund policy, an attendee would need to cancel one session and add the second. Typical there will be a refund and an additional charge. I avoid the additional credit card transactions by using payment credits. I would want an audit trail.
Also, if you want your attendee to choose one week from the other, I'd suggest placing them in a session group or use an advanced rule.
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
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Original Message:
Sent: 05-08-2020 10:15
From: Beverly Titlow
Subject: moving registrant in one event to another
Our event was going to take place only over one week, but "they" have just added a second week and we want to give registrants the option to go from the first event to the second. Is there a way to do this that does not reverse the payments from the first event when all we want to do is put them in the second event?
#Classic-Creating/ManagingEvents
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Beverly Titlow
APSI Coordinator
College Board
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