Open Forum

I have any allocation of rooms over a number of nights and some of these nights are sold out (the shoulder nights) but when I try to register a new participant the hotel shows as full.  I know I have rooms available for the main part of the event so how can I change the settings so that it doesn't show the hotel being full?

Thanks
#Flex-Creating/ManagingEvents

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Andy Trussler
Travel and Events
ITF
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Hi Andy,
Do you have different room types set up? Things to check:

• Is the room type allowing registration?
• Within your room type, go to the "Advanced Settings" tab and make sure the room night is assigned to the correct registration types.
• Also, check your default dates. If you have a sold out room night that falls within your default dates, it may show the hotel not available until you select a night that isn't sold out.

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Jill Campbell
Cvent Specialist
Chubb INA Holdings Inc
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