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WARNING: The new Agenda widget doesn't recognize Invitation List registration type settings

  • 1.  WARNING: The new Agenda widget doesn't recognize Invitation List registration type settings

    Posted 07-21-2023 19:57

    In building a multi-day event website where different people need to see different agendas, I discovered (and the Cvent Escalation Desk confirmed) that the new (and only) Agenda widget doesn't recognize the Registration Type settings in the Invitation List when using the {[E-HOMEPAGE URL]} data tag. It also doesn't recognize Registration specific weblinks. Unfortunately, the old Agenda widget is (that worked properly) is no longer available. This functionality is critical to our multi-day, multi-agenda events. Here is the information form Cvent Support:

    Brief:
    As of now, the new Agenda widget only respects the RSVP Yes data tag for the Limit Sessions using the Registration Type setting, where if an invitee is coming through the RSVP Yes data tag, and then goes to the Agenda widget, he/she will see the intended sessions. The current widget does not support other data tags or Registration specific weblinks as of now, but I will add this as strong feedback from your side to the case so that this is addressed in our future updates. I understand that this is a pain point based on your use case of the Agenda widget.

    Workaround:
    There are 2 ways we can go about it:

    1. We can add the RSVP Yes data tag in all our invitation emails which will let the invitees see intended sessions if they visit the agenda page. (but makes you send invitees to the registration form first)
    2. We can create different webpages for different registration types and limit them accordingly. In these pages, we can either use Agenda at a Glance widget and add the sessions manually, or use a screenshot of the Agenda created in either the New Agenda Widget or outside of Cvent as well. However, I do understand that this may not work for you, as I know you have a lot of Registration types to work with. 

    #ExhibitorManagement
    #Creating/ManagingEvents

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    Jill Campbell
    Event Technology Specialist
    Chubb INA Holdings IncUnited States
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