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  • 1.  Order Summaries in Registration Confirmation Email

    Posted 11-18-2021 08:00
    In using the order summary data tag, an invoice number is automatically generated in the summary. We do not use Cvent invoicing so when this number is in a confirmation email, it is very confusing for clients. I've checked with support and they indicate that there's currently no way to remove this information from being auto-generated. does anyone have a work-around. I need to show the data tag information in the email but need to remove or hide the invoice number information. Any ideas are greatly appreciated.
    #Flex-Creating/ManagingEvents

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    Colleen Scholl
    Project Manager
    Ascensus
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  • 2.  RE: Order Summaries in Registration Confirmation Email

    Posted 11-19-2021 12:13

    Hi Colleen, 

    We have created an invoice before using all of the elements from the summary data tag however using them individually. That way you can select what goes on the email and where. Even add in your own invoice numbers by creating an internal notes data tag and uploading them there. 

    We use the below data tags on the email 
    {[C-AMOUNT ORDERED]}
    {[C-BALANCE DUE]}
    {[C-AMOUNT PAID]}



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    Hayley Contegiacomo
    Chief Technology Officer
    Huddle Agency
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