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Recipient Settings Reverted Back After Updating and Publishing Registration Page

  • 1.  Recipient Settings Reverted Back After Updating and Publishing Registration Page

    Posted 03-15-2021 16:46
    Edited by JIllian Madsen 03-15-2021 16:46
    As part of our registration process, the primary registrant for one of our registration paths does not receive any of the communications as they are all sent to the administrator. Recently we had to make an update to one of our Registration Pages for this registration path, and after we published the updated version, the recipient settings for this reg path were also updated to send the communications to the primary registrant. Has anyone else run into this problem? If so, how did you manage it? We're trying to identify if there is supposed to happen or if there is a bug within the system.
    #Flex-Creating/ManagingEvents

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    JIllian Madsen
    Manager, BSG Business System
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  • 2.  RE: Recipient Settings Reverted Back After Updating and Publishing Registration Page

    Posted 03-16-2021 09:05

    Did you happen to set up your Recipient Settings under Email? (If you are in the "new" look where everything is on the left that is). There are a few options that are under different titles now with the new look.

     

    Please note my new email address is Jayne.Ferro@nysut.org.

     

    Jayne Ferro,

    Support Staff Specialist

    NYSUT Meetings and Facilities    

    800 Troy-Schenectady Road

    Latham, NY 12110

    518-617-0270

    CWA 1141 - Standing Together - Union Strong