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  • 1.  Cvent CONNECT Product Roadmap Recap - Supplier & Venue Solutions

    Posted 08-10-2021 10:06
    Edited by Danielle Czark 08-16-2021 13:17

    Did you catch our first-ever hybrid Cvent CONNECT event hosted August 1-4, 2021 in Las Vegas? If yes, here is a quick recap of what our Cvent experts covered in the General Session: Supplier & Venue Solutions Product Roadmap on August 2. In case you missed it, the key highlights from that session are captured here. For more insights, you can always watch all the sessions on-demand on the Cvent Attendee Hub through early September. 


    Planner Navigator: Given hoteliers are often hungry for more ways to engage with planners, we've developed a brand-new solution to help you be more proactive and discover high-quality planners.

    Planner Navigator provides a database of meeting planners who have sourced group business from your hotel.  The list can be searched based on planner or RFP attributes such as organization, location, or contact information.  The database will only contain planners who have submitted RFPs to your property in the last 3 years.

    Cvent Instant Book: Cvent Instant Book will automatically confirm your upcoming meeting requirements online with minimal human intervention.  It allows buyers to receive instant confirmation on availability of meeting rooms. This workflow is a strategic initiative to help planners be more efficient in managing effective simpler meetings.  Cvent Instant Book provides an alternative way to sell your venue without the need for a complex RFP negotiation process. 

    CSN Language Localization: If you have been missing out on business opportunities because of in-market language barriers, we have a wonderful news for you. The CSN will be localized for all guest and logged in users. Logged in users can manage their language preference from their profile. Guest Users language will default based on their browser locale but will have the ability to modify language from a drop-down on the search. At launch in Fall 2021, the application will support 18 languages.

    This localization helps source more group business, particularly from local customers who speak the same language but are unwilling to source locally because CSN does not communicate nearby venues' core features and amenities in the preferred language. This new functionality supports-

    1. Any venue customer with a CSN profile
    2. Any planner using CSN to source group business

    Interactive Floor Plans and Photo-Realistic 3D on CSN: We are enhancing the planner experience on your CSN profile with the ability to include rich, photo-realistic 3D depictions of your event space. This addition provides virtual site tours, allowing planners to better visualize and understand your space.

    Enhanced Photo-Realistic 3D: According to a recent Cvent Community poll, 74% of planners are more likely to book a venue that provided a diagram. In today's world, diagramming is not only important for executing a meeting; it's key to the sales process.  We've made significant enhancements to Photo-Realistic 3D that brings improvements to existing technology, with higher-quality 3D renderings and faster load times.

    Enhanced Photo-Realistic 3D will be available to implement on your CSN profile, as well as send a direct link to your planner, complete with items in the diagram. With these improvements, hoteliers will be able to deliver virtual site tours to save time in the sales process with diagrams to showcase the space down to the finest detail.

    CSN BI Actionable Insights: CSN BI insights allows users to customize and add new insights to their dashboards to help win more group business in the competitive hospitality landscape:

    • Drive immediate action based on activity that's happened in the last week (example: RFPs received in the previous week over need dates)
    • Call out specific trends that may have gone unnoticed (example: Average Response Time has steadily been rising over the past 30 days)
    • Detect outliers that can be buried in the data (example: proposed ADR for November 2020 RFPs is substantially higher than the competition)

    Sleeping Rooms on Wedding Spot: Couples will now be able to submit RFPs for room nights through Wedding Spot, and suppliers will be able to receive and respond through their standard RFP response workflow within CSN. It would provide additional valuable services to couples and generate room night RFPs for suppliers.

    What is Wedding Spot, and how does it help? Wedding Spot simplifies the process of finding a wedding venue by providing more than just an online directory.  Working directly with venues, Wedding Spot gathers all the information needed - allowing newly engaged couples to find venues based on budget, location, style, and guest count.

    Diagramming Automation:  The recently launched Diagramming Automation feature helps you seamlessly create layouts catered to your requirements with the click of a button. All you need to do is to select a pre-set layout, enter the desired attendee count, and click a button to watch your diagram automatically populate! Additionally, the tool avoids objects already included in the diagram, so you can ensure tables aren't placed over stages or columns.

    City Rates on CSN: Average Daily Rates for select cities will be added to CSN and the Destination Guide, to help planners understand the average budget required to choose a particular destination or venue as their preferred location. This enhancement will help venues receive more qualified RFPs, as planners will understand the ADR within a market at a given period of time.

    Don't miss out on further updates to other product releases in our Supplier & Venue Solutions suite. Watch our on-demand sessions of Cvent CONNECT 2021 today. You can also sign up for our Quarterly Product Update Webinar Series to stay updated on our recently launched and upcoming product updates.

    Need more help? Add your comments to this thread. #ProductSpotlight #FeaturedHospitalityProductNews​​


    Cvent Official - Product News

  • 2.  RE: Cvent CONNECT Product Roadmap Recap - Supplier & Venue Solutions

    Posted 09-09-2021 08:37
    I am very excited for the Planner Navigator tool!

    Amy Zientek
    Director Of Sales
    Visit Lubbock The Convention and Visitors Bureau