Hi Ridhima,
We use the option to feature content (sessions, exhibitors, and now even links or link gallery) on the Home Page quite heavily. This allows up to have the top of mind items right there for them before they get too deep in browsing the program or exhibitors. Another trick we've used is creating an exhibitor called !Help Desk! for customer support. Not only we feature it on the Home Page, using the ! at the beginning makes it top of page in alphabetic order. On that page we feature contact information, but also self-help resources.
The main thing that the Attendee Hub has helped us streamlined for virtual events is finding and joining sessions. For in-person, it is very valuable for presenters sharing documents, and for providing an easy way to browse sessions and their descriptions.
Best,
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Béline FALZON
Conference Program Specialist II
California Teachers Association
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