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  • 1.  Importing Session Location Error Message

    Posted 07-20-2019 06:21
    Is anyone else having problems importing session locations to Sessions that have already been setup?  I downloaded the session file first that contains all my sessions and headers, I added the session locations and then tried to import it back into cvent.  I get an error message that says at least one column header is missing.  ??????
    #Classic-Creating/ManagingEvents

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    Tammy Jones
    Executive Director
    Eclipse Users Group
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  • 2.  RE: Importing Session Location Error Message

    Posted 07-20-2019 09:47
    Tammy,
    When I export the sessions I generally highlight what rows I need to editing.
    If I forget to remove the highlighting, I get that error message when importing.
    I also have more luck importing as a txt file.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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    Original Message


  • 3.  RE: Importing Session Location Error Message

    Posted 07-22-2019 08:19
    Ah, we get this error all the time importing contact lists. Double check that you have a header at the top of all of your columns with data, delete a few extra columns to the right of your data, just to make sure you didn't randomly end up with a space in one of the cells that is throwing it off. Then, our magic trick has been to click on the eraser icon in excel and do clear all formats.

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    Kelly Ohlert
    Supervisor Operations, Groups
    Stryker
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    Original Message


  • 4.  RE: Importing Session Location Error Message

    Posted 07-22-2019 08:26
    Thanks everyone....I finally got it to work (with everyone’s help!) :)


    Original Message


  • 5.  RE: Importing Session Location Error Message

    Posted 07-22-2019 08:41
    Yay! Glad the session import issue is solved! One thing that happened to me: my organization had a custom account field that ALSO was titled "location." So I had our Cvent Admin rename the custom field (we had a few duplicates, actually) to <custom field name> - custom, adding the dash and custom to the field name. This duplicate field issue was also messing up some reports, and it fixed it.

    I can't wait until we can follow people on #Community because there are a few people (@Kelly Ohlert, @Steve Schlossman, and more) who have the best practices to overcome challenges like these!

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    Brenda Ainsburg
    Channel Program Manager
    brenda.ainsburg@siemens.com
    Siemens Aktiengesellschaft
    United States
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    Original Message