We haven't started yet, but I'm considering adding it to our events as a check list to standardize our processes a bit. I don't know that we'll run any reports on it as we're a small team, but my goal is to make sure we're all completing last steps (surveys especially) before we officially close out a meeting. We'll likely be using it to check ourselves first but may eventually start running reports to be sure newer team members are following all the right steps too.
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Stacy Wright
Event Manager, Commercial Excellence
Galderma Laboratories, L.P..
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