Hi Kim,
You are unable to delete a fee after someone has registered for an item associated to that fee. I know you posted this a few weeks ago, but if you are still attempting to delete the fee, please reach out to our Customer Support team at 866.318.3457, option 1 for event, or through the Chat feature in the community for assistance.
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Cailey Lewis
Senior Client Success Advisor
Cvent
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Original Message:
Sent: 07-27-2020 14:15
From: Kim Babcock
Subject: Deleting/Removing Fees
Hi Steven,
What if we don't have the option to delete? When I click edit it shows delete as a header, but not the little trash can. Have you experienced that? I have the issue for both admin items and session items?
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Kim Babcock
Executive Assistant to Marketing
Accela
Original Message:
Sent: 05-05-2020 20:22
From: Steven Schlossman
Subject: Deleting/Removing Fees
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
Original Message:
Sent: 05-05-2020 14:51
From: Stan Perl
Subject: Deleting/Removing Fees
Hi, I'm fairly new to Cvent and I'm tasked with building my company's conference website. I'm having trouble setting up our fees page correctly and could use some help. I created a fee that I now need to delete, but I can't find an option to do that.
Example: I want to delete where it says "Refund (Guest)".
#Classic-Creating/ManagingEvents
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Stan Perl
Graphic Designer
Computer Services, Inc
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