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  • 1.  Code Snippets-Chatbots

    Posted 08-06-2021 15:43
    I'm curious who else has taken advantage of the new code snippets functionality for the Attendee Hub?  We used Drift to provide customer support during an event last month with great success but I'd love to hear about any other live chat or chatbots other planners may have used!  Our favorite things about Drift was that it was free for one basic user/live chat plus you could set up custom messages and hours for if you were there vs. away.

    #EventApp-Building/managing
    #ManagingVirtualEvents

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    Amy Willis, CMP, DES
    Senior Meetings and Exhibits Manager
    Aim, Inc.
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  • 2.  RE: Code Snippets-Chatbots

    Posted 08-09-2021 03:36
    We use drift as well! 

    Previously I used Olark or Social Intents in classic registration however since it all moved to flex I found I couldnt get those two providers working with the code snippets. So we moved over to Drift. I havent used it yet in the attendee Hub, we use it during registrations so if delegates need to ask us questions while they are registering to attend our events. Works great for us!

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    Hayley Contegiacomo
    Huddle Agency
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    Original Message


  • 3.  RE: Code Snippets-Chatbots

    Posted 08-09-2021 03:36
    We use drift as well! 

    I previously used Olark and Social Intents however I couldnt get them to work when we moved from Classic to Flex. So now I have moved us over to Drift which I am also loving! We havent used it yet for the attendee hub, we typically use it for registrations so that when our attendees are registering they can contact us with any questions. It works great!

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    Hayley Contegiacomo
    Huddle Agency
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    Original Message


  • 4.  RE: Code Snippets-Chatbots

    Posted 08-09-2021 11:19
    This sounds like a great idea for registration websites. Can you tell me more about how it works or do you have a public facing event where I can see how it appears on the page and what it does? Thanks!

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    Jill Campbell
    Cvent Specialist
    Chubb INA Holdings Inc
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    Original Message


  • 5.  RE: Code Snippets-Chatbots

    Posted 08-09-2021 11:50
    Hi Jill, I have a sample site that I can send you an invite for so you can see how it works! Send me an email at hayley@huddle-agency.com and I can add you to the site.

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    Hayley Contegiacomo
    Chief Technology Officer
    Huddle Agency
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    Original Message