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  • 1.  Event e-mail's tied to template

    Posted 11-18-2021 11:37
    Hello - I noticed in the New experience when creating a new event using an existing event template, there was not an option to select "Automatically adjust the send dates on event emails".   Is this still an option.  In the events that I am creating, the template pulls the e-mail's in, however, they are marked manual send.   Can you please let me know how to find the option to "Automatically adjust the send dates on event emails" when creating a new event.  This is such a nice feature and leaves less room for error.

    Kelly Millard
    Customer Support Specialist

  • 2.  RE: Event e-mail's tied to template

    Cvent Staff
    Posted 01-05-2022 13:07
    Edited by Julia Plymack 01-05-2022 13:07
    Hi Kelly,

    In the new experience, it currently sets all event emails to a manual send instead of adjusting the send dates/times, so you will not see this option in the new experience currently. However, our product team is working on getting this setting added into the new experience in the future, so it is something that will ultimately be released!

    Julia Plymack
    Lead Client Success Advisor