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  • 1.  Payments Credits

    Community MVP
    Posted 01-23-2022 16:02
    I use payment credits all the time in the backend when cancelling and adding sessions.

    Is it possible to always make the refund a payment credit if the attendee cancels?
    I have attendees switching fee based sessions from one day to another all the time.
    I don't want to process the refund to a credit card only to have that person charge it again.

    In a perfect world I'd like the refund to be a credit and if unregisters, the refund to go back to a credit card.
    #Flex-Creating/ManagingEvents

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 2.  RE: Payments Credits

    Posted 01-24-2022 10:48
      |   view attached
    Hi Steven, under the Credit Card options on the Payment page of your event, there is an option to use Payment Credits to credit automatic refunds.

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    Kim Scannell
    Librarian
    The Center: Resources for Teaching and Learning
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  • 3.  RE: Payments Credits

    Community MVP
    Posted 01-24-2022 11:45
    That was simple. I now remember seeing that. :)
    Thank you.

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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