Hi Julia, I did call and they told me they were looking into it. So I then thought I would ask the community if anyone else was having an issue as I wanted to see if it was a Michele issue or a Cvent issue. Apparently several others had a problem, so it was not a Michele issue. Unfortunately no one from Cvent reached back out to me to tell me the issue was on their end and that once it was resolved, I could continue to go back to working on my event. I did with persistance by checking back often, find out it was back up and running later that afternoon.
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Michele Gebrayel
Corporate Event Manager
DuCharme, McMillen & Associates, Inc.
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Original Message:
Sent: 03-29-2021 16:19
From: Julia Plymack
Subject: Trouble Saving Website Changes
Hi Michele,
Are you still experiencing this issue? If so, I would recommend giving our 24/7 Customer Care team a call and they can look into this with you and help troubleshoot! Cvent Support Hours and Toll-Free Numbers
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Julia Plymack
Lead Client Success Advisor
Cvent
Original Message:
Sent: 03-24-2021 13:38
From: Michele Gebrayel
Subject: Trouble Saving Website Changes
I am receiving an error when trying to save my website changes in my Flex events. Is anyone else having issues today? I cleared my cache and cookies, and changed the web browser I was using to no avail.
#Flex-Creating/ManagingEvents
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Michele Gebrayel
Corporate Event Manager
DuCharme, McMillen & Associates, Inc.
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