Open Forum

 View Only

  • 1.  Registrant Substitution

    Posted 02-03-2020 16:29
    Doesn't anyone know if a confirmation email is automatically sent when you do a substitution to the new registrant? Or do you need to do a "resend confirmation"?  I didn't see a clear answer to this in the knowledge database.  TIA
    #Flex-Creating/ManagingEvents

    ------------------------------
    Jennifer
    SA
    ------------------------------


  • 2.  RE: Registrant Substitution
    Best Answer

    Posted 02-05-2020 08:41
    Hi Jennifer,

    When making substitutions in planner-mode on the back-end, you will need to "Resend Confirmation Email" from the Actions dropdown.

    Best,
    Danni

    ------------------------------
    Danni Czark
    Lead Client Success Advisor
    Cvent
    ------------------------------



  • 3.  RE: Registrant Substitution

    Posted 02-05-2020 10:08
    Thank you for your help Danielle!

    ------------------------------
    Jennifer
    SA
    ------------------------------

    Original Message