@Sarah DeLaat, I just posted a lot about Zoom here:
Brenda's post about ZoomAnd some Zoom stuff - click the link above to get my full post:
Where did we exceed expectations:
- We used our Translation Service's Zoom instance (shout out to Melissa Mann of Arbor translations at arbor-tr.com) where we had live translation from English to Spanish and Portuguese for our full collaborative Principal sessions and 2 special sessions featuring outside expert speakers.
- A translation hack I invented by using Arbor Translation's instance of Zoom to set up a private translated "viewing room" of our General Session. I used Cvent's Event Management software (Promotion & Communication > Event Emails) and an Internal Info field (need translation = Yes if the country was anywhere in Central or South America; had to use an internal info field because I was exceeding the 3 of advanced search filters with all the country names) to email our Portuguese and Spanish attendees and give them instructions to click a link in the SESSION DESCRIPTION to join the Zoom room. I also posted the link to the Zoom Room in the General Session description. Remember, Advanced Production is via Cvent Video Player - Live. We streamed the blended live and recorded content via BrightCove back end to the player embedded in the Virtual Attendee Hub. What *I* did in our Zoom room is share my screen (Zoom back-end) with the boxes ticked to "share computer audio" and "optimize sound for video" with our audience. Best Practice: share your browser app and maximize the video player screen in the VAH and attendees will see the production but HEAR the translation in the Zoom Room.
- We shortened our session content to 30 min of presentation and 15 min of Q&A with a 15 min break before the next session.
- We used Cvent Video Player - Live for about 2/3 of the content
We needed better training for our Presenters, which numbered 120! Our presenters DOUBLED in the final 2 weeks. So #ProTip, establish a vetting system for presenters, i.e. they MUST watch the training video AND pass a quiz (hello Cvent Inquisium) before they are allowed to present using Cvent Video Player - Live. Presenters just "invite" other presenters to present with them. That's fine for a Live-In-Person-In-A-Hotel situation: they get up, run the computer with their Pointer, and talk into the mic. We ran into the problem of several presenters NOT knowing that you cannot start and stop the live stream from their Zoom Room to BrightCove where the content would be streamed live through the Cvent Video Player. Also, Presenters were not understanding that Q&A needed to be moderated in the Virtual Attendee Hub. So VET your Presenters, ensure they have repeated training, and do NOT allow other presenters unless you invent a way to ENSURE they go through the training and retain the training to use the Virtual Attendee Hub.------------------------------
Brenda Ainsburg
Channel Program Manager
brenda.ainsburg@siemens.comSiemens Aktiengesellschaft
United States
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Original Message:
Sent: 11-04-2020 09:15
From: Sarah DeLaat
Subject: Cvent Zoom Integration
I am looking for feedback regarding events utilizing the Zoom integration. Are there helpful tips and tricks to make it smooth and seamless? Successes or failures?
#Flex-Creating/ManagingEvents
#ManagingVirtualEvents
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Sarah DeLaat
Project Manager
Cincinnati Children's Hospital Medical Center
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