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  • 1.  Employees Helping with Session Chats and Q&A

    Community MVP
    Posted 01-18-2022 17:01
    When we host virtual sessions, we try to have several folks available to help answer Q&A and moderate the chat. We'd like a way to make it clear to our attendees that some of the folks posting comments work for our company.
    I guess I could go in an add the company name to the last name of folks doing that but just checking to see if anyone else has come up with a better solution.
    #EventApp-Building/managing
    #Flex-Creating/ManagingEvents

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    Ginger Swart
    Training Program Coordinator
    Electronic Theatre Controls, Inc.
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  • 2.  RE: Employees Helping with Session Chats and Q&A

    Posted 01-20-2022 16:25
    We had the same concern with our conference. We had pre-recorded sessions that transitioned into live q&a. Rather than adjust their name we had the moderators post a welcome message when the session started. This was helpful because it showed everyone that there was someone actively monitoring the chat. When our live q&a started we had our presenters remind everyone to head to the chat, ask questions, welcome the moderators etc. It worked really well for us.

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    Sarah Jordan Usher
    Senior Market Administrator
    CNC Software, Inc.
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  • 3.  RE: Employees Helping with Session Chats and Q&A

    Posted 01-21-2022 05:20
    I wonder if you can add a visible field that displays along with their name? Sounds like your solution is great!

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    Olivia Popofski
    Event Coordination Specialist
    The Manufacturers Life Insurance Company("Manulife")
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  • 4.  RE: Employees Helping with Session Chats and Q&A

    Posted 01-21-2022 05:20
    We do the same thing! If we have people outside our organization we put our names and company name after it to denote a Q&A Moderator. If it is all internal we use our names and Moderator after it.

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    Emily Goodman
    Event Marketing Senior Associate
    Athena Health
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  • 5.  RE: Employees Helping with Session Chats and Q&A

    Posted 01-21-2022 09:33
    We have listed LastName, moderator on our contacts.  It worked well and as stated below we also welcome our moderators prior to starting Q&A.

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    Amy Lum
    Senior Systems and Tools Specialist
    Boston Scientific Corporation
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  • 6.  RE: Employees Helping with Session Chats and Q&A

    Community MVP
    Posted 01-24-2022 10:50
    Hi Ginger,
    We all just change our names to "DMA Events" so that they are aware the responder is part of the team. The exception is our business development folks - they prefer to use their name. I think that based on your question, I will ask them to add "DMA" to their name, though!

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    Lori Wildman
    Senior Marketing Manager
    DuCharme, McMillen & Associates, Inc.
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