Name: Dafyd Jones
Organization: Merchant Risk Council (MRC)
Summary: Dafyd says Cvent has empowered his experiences as a technologist, strategist, and community advocate. He led the charge in expanding MRC’s use of Cvent across event types and formats, consolidating their entire program under a unified platform. He’s overseen the technical implementation of almost 100 events using Cvent, has earned three Cvent certifications, and actively participates in programs like Cvent Celebrity and research studies. He’s involved in early adopter and beta programs, offering feedback to shape product direction. His team were among the first adopters of the Cvent REST API, Cvent Studio, and Cvent Webinar, and as a result of their efforts were nominated for the “Great Integrator” Cvent Excellence Award in 2024. Dafyd believes being a strong advocate is about sharing the journey, frequently promoting Cvent best practices at MRC. He’s standardized documentation, offered workshops, and spearheaded projects that improve organizational visibility into event performance. He also loves connecting with other Cvent users via the Community and Cvent CONNECT.