Cvent Beginners

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Thanks, Julianna!

What if I don't have the option to chose Exclusion List? Can I get that added or is it not included in my account?

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Hi Beth,

The exclusion list type in the contact group may not be visible depending on your user permissions. I would contact an administrator on your account to get that added if it is not available for you to do. Let me know if you have any other questions!

Thanks, Julianna!

What if I don't have the option to chose Exclusion List? Can I get that added or is it not included in my account?

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Julianna,

My admin does not have the exclusions available on her screen either. Can you share a screenshot of where we can find this permission setting, please? 

Thanks!

Beth

Hi Beth,

The exclusion list type in the contact group may not be visible depending on your user permissions. I would contact an administrator on your account to get that added if it is not available for you to do. Let me know if you have any other questions!

Thanks, Julianna!

What if I don't have the option to chose Exclusion List? Can I get that added or is it not included in my account?

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Hi Beth,

I would recommend reaching out to your Cvent account team. They would be able to determine if its an account level setting that needs to be enabled or troubleshoot why it is not appearing.

Thanks,

Julianna 

Julianna,

My admin does not have the exclusions available on her screen either. Can you share a screenshot of where we can find this permission setting, please? 

Thanks!

Beth

Hi Beth,

The exclusion list type in the contact group may not be visible depending on your user permissions. I would contact an administrator on your account to get that added if it is not available for you to do. Let me know if you have any other questions!

Thanks, Julianna!

What if I don't have the option to chose Exclusion List? Can I get that added or is it not included in my account?

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX

Hi Julianna!

We have been setting registration exclusion lists via the Registration Paths, using the "Limit Registration by" > "Blocking the following email domains" settings, then adding a CSV domain list.

Can you let me know if there are advantages or disadvantages to that approach? I hadn't considered the Contact Group approach until you mentioned it here.

Hi Beth,

For events that aren't open to everyone, you can prevent specific contacts from registering by using an Exclusion List:

• First, create a Contact Group with Type = Exclusion List in your Address Book and add the contacts you want to block.

• Then, open the specific event and go to General > Event Settings > Security > Edit.

• Under Exclusion Lists, select that Exclusion List contact group and save.

Once this is set up, anyone in that group will be blocked from registering for that event.

Hope this helps!

Julianna

We have some events that are not open to everyone in our community. We want to add an exclusion list to these specific events for certain users to not be allowed to register. I followed the instructions on this page, but I am unable to find the place to associate the exclusion list with an event.

Cvent Community LEX