Hi Kim,
I, too, searched the Advanced Filters and don't see a way to trigger an alert based on a session selection (or "optional item," which might have been a work-around). A "Session Email" won't work as it goes to the attendee.
I'm not sure how large your event is, but for now you might just have to send yourself all registrations, review them, and delete the ones who didn't select it. Maybe someone else has another idea.
If you submit this as an idea and share the link, I will happily upvote it.
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Jill Campbell
Cvent Specialist
Chubb INA Holdings IncUnited States
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Original Message:
Sent: 06-06-2022 10:01
From: Kim Abbott
Subject: Alert when admission item is purchased
Sorry to hijack your thread, but I'm trying to create an alert when session "extra booth space" is selected. How do I set that up? I don't see any session alerts.
Kim
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Kim Abbott
North Carolina Electric Membership Corporation
Original Message:
Sent: 06-03-2022 13:23
From: Steven Schlossman
Subject: Alert when admission item is purchased
I scrolled down too fast and skipped right over that. :)
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
Original Message:
Sent: 06-03-2022 12:05
From: Joshua Kumin
Subject: Alert when admission item is purchased
Jeremy, I'd imagine this will work. Thanks!
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Joshua Kumin
University Of ColoradoUnited States
Original Message:
Sent: 06-03-2022 09:35
From: Jeremy Houser
Subject: Alert when admission item is purchased
Hi Joshua,
Your question got me thinking. The Planner Alert for 'Registration' does feature the Advanced Filters at the bottom of the page. I have never needed to use it, but could you do something like this (see screenshot):
Would that work?
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Jeremy Houser
Projects Coordinator
Duke University
Original Message:
Sent: 06-02-2022 16:16
From: Joshua Kumin
Subject: Alert when admission item is purchased
I looked at creating a Planner Alert but was only presented with the option to create an alert based on when a quantity or percentage of an admission item's capacity has been reached. I need a notification every time an admission item is purchased.
If I set the alert to trigger when the quantity of the item's capacity is 1, would that accomplish what I'm looking for? In other words, would this then trigger when the admission item is purchased a 2nd, 3rd, 4th, etc. time.
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Joshua Kumin
University Of ColoradoUnited States
Original Message:
Sent: 06-02-2022 13:03
From: Steven Schlossman
Subject: Alert when admission item is purchased
You can create a planner alert.
https://support.cvent.com/s/communityarticle/Adding-Planner-Alerts
Not sure how you can send an alert for a specific admission item though.
Is there a particular session associated with the admission? Then you can use a session alert.
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Steven Schlossman
Jack of all trades. Master of none.
BMW Car Club of America
Original Message:
Sent: 06-02-2022 11:29
From: Joshua Kumin
Subject: Alert when admission item is purchased
How can I program an alert so I am notified every time a specific admission item is purchased?
#Flex-Creating/ManagingEvents
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Joshua Kumin
University Of ColoradoUnited States
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