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  • 1.  Allow attendees to opt in or out of mobile verification method

    Posted 20 days ago
    Edited by Jennifer Woolley 20 days ago

    Hi,

    I am getting ready to launch our first Cvent registration. This is for an international conference. As I understand it, if we collect mobile numbers using the Cvent mobile # field, then participants will automatically get login verification codes by text as well as email, with no way to opt-in or opt-out of getting these texts. This will be a useful option for some, but I am concerned that some international participants and travelers could incur charges for receiving these texts depending on their plan, country, and location when they get it. I don't know how data plans work in all of the different countries. 

    Has anyone else dealt with this situation and what was our experience? 

    I would appreciate any insights you can share!

    Thanks!


    #Registration

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    Jennifer Woolley
    Project Director (Consultant)
    Global Forum on TB Vaccines
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  • 2.  RE: Allow attendees to opt in or out of mobile verification method

    Posted 19 days ago
    Edited by Hallie Loeb 19 days ago

    That may be true if you're using the mobile app, but not if you're using Cvent registration.  

    Are you using OnArrival for check-in onsite? That might be a consideration you can work around.

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    Hallie Loeb
    Event Operations
    CDW United States
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