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  • 1.  Allow attendees to opt in or out of mobile verification method

    Posted 05-26-2024 14:38
    Edited by Jennifer Woolley 05-26-2024 17:15

    Hi,

    I am getting ready to launch our first Cvent registration. This is for an international conference. As I understand it, if we collect mobile numbers using the Cvent mobile # field, then participants will automatically get login verification codes by text as well as email, with no way to opt-in or opt-out of getting these texts. This will be a useful option for some, but I am concerned that some international participants and travelers could incur charges for receiving these texts depending on their plan, country, and location when they get it. I don't know how data plans work in all of the different countries. 

    Has anyone else dealt with this situation and what was our experience? 

    I would appreciate any insights you can share!

    Thanks!


    #Registration

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    Jennifer Woolley
    Project Director (Consultant)
    Global Forum on TB Vaccines
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  • 2.  RE: Allow attendees to opt in or out of mobile verification method

    Posted 05-27-2024 23:53
    Edited by Hallie Loeb 05-27-2024 23:53

    That may be true if you're using the mobile app, but not if you're using Cvent registration.  

    Are you using OnArrival for check-in onsite? That might be a consideration you can work around.

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    Hallie Loeb
    Event Operations
    CDW United States
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    Original Message


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