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Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

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  • 1.  Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 08-28-2024 08:24
    Edited by Megha Jetley 10-09-2024 05:48
    No replies, thread closed.

    Hello, Community members! We have some exciting news to share – on September 11th we will be hosting our next Ask the Expert session here in the Open Forum! We will have 3 fantastic experts from Cvent's Product experts here to answer all your questions on onsite solutions – Updated Event-in-a-Box hardware and service options & a new badge designer, new features included with a new badge designer that you couldn't do before, whether a new badge designer included for OA basic, the difference between the Large and Extra-Large EIB offering, and more. ( (Event-in-a-Box is our portable check-in and badging solution used with OnArrival Premium)

    Join us on Thursday, September 11th,  from 10:30 am to 11:30 am ET for the live session!   

    Our featured experts include:  

    Ask your questions and learn how the enhancements and updates can be used to make events reporting & insights can help you better. Ask your questions and discover more on how you can best use the updated EIB offerings and new badge designer. Ask your questions and get real-time answers from the expert panel of the Cvent Product experts 

    Reminders from our Community Team on how the Ask the Expert session will work: 

    Add your questions on the " Onsite solutions – New Event-in-a-Box offering & new badge designer " below any time before or during the Ask the Expert session. Be sure to look at other Community users' questions and click Recommend to those you would also like to learn more about.    

    You can expect to see answers from our experts starting at 10:30 AM ET on Thursday, September 11th. Follow the thread by clicking the blue star and be ready to add follow-up questions and discuss further with other users. We'll wrap up the event at 11:30 AM ET, so join us then.   

    We look forward to reading your questions!  

    Note: This post contains forward-looking statements that involve risks, uncertainties, and assumptions. Specifically, any unreleased services, features, functionality, or enhancements referenced in this discussion post or other public statements are not yet generally available. They may not be delivered on time or at all. Customers who license any solutions from Cvent, Inc. should make their purchase decisions based on currently available features. We have based these forward-looking statements on our views concerning future events and development plans as of the date they were made. We assume no obligation for and do not intend to update such forward-looking statements. 


    #OnsiteSolutions #AsktheExpert

    ------------------------------
    Megha Jetley
    Manager, Customer Marketing
    Cvent Marketing Department
    ------------------------------



  • 2.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:11
    No replies, thread closed.

    Hey there
    I recently was importing answers for an internal question I created in Cvent for my invitees. There were a few invitees who did not have last names, and I had just mentioned their first names as 'Investor' because they were actually companies. The import process would not give an error, but it would not import the answers because of no last name. So I manually did it. What's the way around it?



    ------------------------------
    Parul Rajput
    First Protocol, IncUnited States
    ------------------------------



  • 3.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:31
    No replies, thread closed.

    Hi Parul,

    Thanks for your question. This is unfortunately not related to our new Event in a Box offerings, however Customer Care would be more than willing to assist!

    Feel free to call 866-318-4357 or create a case in the Community.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community Member
    United States
    ------------------------------



  • 4.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:13
    No replies, thread closed.

    Will we be able to easily consult a report or we will have to go through all the pages before? Will we have a template for creating our own reports or we will have to start from scratch each time?



    ------------------------------
    Cassandre Therrien
    Technology Coordinator - MICE
    Laurier Du Vallon
    Québec, Canada
    ------------------------------



  • 5.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:32
    No replies, thread closed.

    Hi Cassandre,

    Thanks for your question. This is unfortunately not related to our new Event in a Box offerings, however Customer Care would be more than willing to assist!

    Feel free to call 866-318-4357 or create a case in the Community.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 6.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:43
    No replies, thread closed.

    I love the new badge designer! Is there a way to copy and old badge design to a new badge design? Also, is there a way to download a preview of the badges into a PDF like the old badge/certificates?



    ------------------------------
    Katie Dreifus
    Registration Manager
    PwC Management Services LPUnited States
    ------------------------------



  • 7.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    Edited by George Hsu 09-11-2024 10:54
    No replies, thread closed.

    No, legacy badges are not compatible with the OnArrival Badge Designer. However, re-creating old badge designs should be a lot quicker and easier with the new intuitive workflows! Additionally, badges created in the new designer can be added to the account library to be used in other events.

    We will be adding support for PDF printing in the OnArrival Badge Designer in the 2nd half of this year (2024)



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 8.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:46
    No replies, thread closed.

    Hey there,
    Do I have to get a new printer to print the new badges?



    ------------------------------
    Samantha Guerra
    Events Coordinator
    Successful Practices NetworkUnited States
    ------------------------------



  • 9.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    No! The new badge designer supports the same set of printers currently supported by OnArrival.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------


  • 10.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 10:18
    No replies, thread closed.

    Hey there,
    Is pc nametag the only vendor with compatible stock?



    ------------------------------
    Hallie Loeb
    Program Manager, Events & Experiences
    CDW USA
    ------------------------------



  • 11.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Hi Hallie,

    Thanks for the question! Reach out to your account representatives, and they'll be happy to help guide you to the materials you need!



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 12.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-03-2024 10:07
    No replies, thread closed.

    How do we address the formatting issues with PDF and Excel while exporting large set of records.



    ------------------------------
    Maddy(Manmadharaj) Dhanapal
    Management Consultant
    AstraZenecaUnited States
    ------------------------------



  • 13.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:34
    No replies, thread closed.

    Hi Maddy,

    Thanks for your question. This is unfortunately not related to our new Event in a Box offerings, however Customer Care would be more than willing to assist!

    Feel free to call 866-318-4357 or create a case in the Community.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 14.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-03-2024 10:10
    No replies, thread closed.

    Can we use custom fonts with the new badge designer? Is this only within On-Arrival?



    ------------------------------
    Sarah Herskovic
    Senior Cvent Manager
    FM Global aka Factory Mutual InsuranceUnited States
    ------------------------------



  • 15.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Yes, the OnArrival Badge Designer supports your account's Custom Fonts, and the designer is currently only supported through OnArrival Premium for on-demand badge printing.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------


  • 16.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-04-2024 04:01
    No replies, thread closed.

    Will the new badge designer allow for dual sided RFID printing and/or color printing?



    ------------------------------
    McKenzie Madlan
    specialist
    Meetings & Incentives Worldwide, Inc.United States
    ------------------------------



  • 17.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:38
    No replies, thread closed.

    Hi McKenzie,

    We certainly support RFID printing and color printing through OnArrival 360. Reach out to your account team to learn more!



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 18.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-04-2024 05:34
    No replies, thread closed.

    Hey
    Could you elaborate on the specific new features that the badge designer now supports, which were not available previously? Additionally, I would appreciate a comparison between the Large and Extra-Large EIB offerings in terms of functionality and use cases.



    ------------------------------
    Lori Wildman
    Marketing Director
    lwildman@dmainc.com
    DuCharme, McMillen & Associates, Inc.United States
    ------------------------------



  • 19.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Some of the new features include, but aren't limited to: Double-sided mirrored badge design, multiple new text alignment tools, conditional commas for certain datatags, Print Preview, Background Images, Custom Fonts support, Layers, and Shapes. More features are being added, so stay tuned to Product News for the latest OnArrival Badge Designer updates.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------


  • 20.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-04-2024 05:47
    No replies, thread closed.

    Hey there,
    We occasionally have sub-events within an event (pre or post conference dates). We try to use separate layouts on badges so at a glance we can see if it's a pre-conference attendee or someone attending the main conference. Would we need to use 2 different renditions of EIB or can the system be set-up to print two totally different badges?



    ------------------------------
    Julie-Michelle Davis, CMP
    Meetings Manager
    Amex GBT - USA
    Remote Location - Texas
    ------------------------------



  • 21.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Badge prints are determined by the attendee's Registration Type, so a single printer can be used to print any of your attendees' badges.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------


  • 22.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-04-2024 09:13
    No replies, thread closed.

    heyy
    Will there be a way to print multiple badge types? (ex. plastic badges + sticker badges)



    ------------------------------
    Cate Liverman
    Director of Constituent Relations
    UVA Medical Alumni Association and Medical School FoundationUnited States
    ------------------------------



  • 23.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:39
    No replies, thread closed.

    Hi Cate,

    The new badge designer does support printing to all printers OnArrival supports, including direct thermal and label badges through Event in a Box. Reach out to your account team if you have any more questions.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 24.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-04-2024 10:10
    No replies, thread closed.

    I know some groups of mine that would like to use the Attendee Hub for their live meetings, however is there a cheaper alternative option? Most of my group's don't have the budget for the attendee hub.



    ------------------------------
    Kelly Flanagan
    Meeting Planner
    Morgan Stanley Services Group, Inc.United States
    ------------------------------



  • 25.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:19
    No replies, thread closed.

    Hi Kelly,

    I recommend contacting your account team to discuss any possible alternatives. They will better understand your specific needs and can provide you with more information.



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------



  • 26.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-04-2024 11:33
    No replies, thread closed.

    Please post a registration link, thank you!



    ------------------------------
    Hallie Loeb
    Program Manager, Events & Experiences
    CDW USA
    ------------------------------



  • 27.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-05-2024 03:34
    No replies, thread closed.

    Hey Hallie, 
    There is no registration needed to be a part of the Live 'Ask the expert session'
    The session will happen in this thread itself.
    You can click on 'Follow' on the top right corner of this page, and you will be notified when the session goes live or you ask your question on the topic now, and our experts will respond when they go Live



    ------------------------------
    Megha Jetley [Designation]
    Manager, Customer Marketing
    Cvent Marketing Department
    ------------------------------



  • 28.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-05-2024 03:46
    No replies, thread closed.

    Will you be able to add all reportable fields onto a badge, even if it's a custom field?



    ------------------------------
    Kayla Sisco
    Event Experience Manager
    NJ, United States
    ------------------------------



  • 29.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Yes! We have added datatag support for Custom Contact Fields, Registration Questions, Optional Items, Internal Information, and several more reportable fields that were not previously supported on badges.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------


  • 30.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-05-2024 05:49
    No replies, thread closed.

    Hey there
    To what extent can we customize the badges?



    ------------------------------
    Kaela Ngo
    Marketing Associate
    TruAbutment Inc.United States
    ------------------------------



  • 31.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:41
    No replies, thread closed.

    Some of the new features include, but aren't limited to: Double-sided mirrored badge design, multiple new text alignment tools, conditional commas for certain datatags, Print Preview, Background Images, Custom Fonts support, Layers, and Shapes. More features are being added, so stay tuned to Product News for the latest OnArrival Badge Designer updates.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 32.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-05-2024 07:05
    No replies, thread closed.

    Hello!

    With the old badge designer there was the ability to download the badges to have available for offline printing (in case something went wrong for check-in); is this an option with the new badge designer?

    How do you download badge previews to easily share with clients for 'approval'?

    We have an event with sponsors and are collecting their company logo via file upload during registration - is there a possibility to add the sponsor's individual logo to their personal badges when they print?



    ------------------------------
    Maria Klingaman
    Manager, Digital Design
    Internova Travel GroupUnited States
    ------------------------------



  • 33.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:54
    No replies, thread closed.

    Hi Maria,

    Thanks for your question!

    We are currently working on building this out, and this should be available sometime in the next few months. After that point, you will be able to export badges much the same as you can currently export them as a PDF for the legacy badge designer. That will also allow you to download all badge preview and send for approval.

    The logo can be collected but would need to be downloaded and added to their badge, likely with conditional logic to only show the relevant logo for certain company employees - I can definitely take this down as feedback!

    Thanks!



    ------------------------------
    Anushka Bahl
    Product Analyst, OnArrival
    Cvent Inc
    United States
    ------------------------------



  • 34.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-09-2024 11:31
    No replies, thread closed.

    As a newer user of Cvent, I would like to hear about best practices around reporting, especially with regards to savings.



    ------------------------------
    Cheryl Keyes
    Sourcing Specialist
    Keller Management Services LLCUnited States
    ------------------------------



  • 35.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:45
    No replies, thread closed.

    Hi Cheryl,

    Thanks for the question! Reach out to your account representatives, and they'll be happy to help guide you strategically with reporting best practices



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 36.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-09-2024 11:33
    No replies, thread closed.

    Can you include the attendee type (e.g. attendee/speaker/sponsor) on the badges?



    ------------------------------
    Claire James
    Events Coordinator
    GearsetUnited Kingdom
    ------------------------------



  • 37.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Registration Type can be added to the badge. If an attendee has a different Attendee Type stored as a custom field or Internal Information, it can also be added to the badge.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------


  • 38.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-09-2024 11:36
    No replies, thread closed.

    Are the IPad stands, included in Event in a Box, adjustable height so the participants don't have to bend over nor the hotel have to rig up tables with an extra height to them?



    ------------------------------
    Erica Lovercamp
    coordinator
    Curators of the University of MissouriUnited States
    ------------------------------



  • 39.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:42
    No replies, thread closed.

    Hi Erica,

    Event in a Box includes folding 360° Swivel Desk Stands. While they do not have height adjustment, they do swivel up and down for better visibility.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 40.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-10-2024 05:06
    No replies, thread closed.

    What are the key new features in the updated badge designer?, Are there any new reporting or analytics features related to badge usage and distribution?



    ------------------------------
    Sagar Malla
    Junior Associate
    AstraZenecaIndia
    ------------------------------



  • 41.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Hi Sagar,

    Thanks for your question!

    Some of the new features include, but aren't limited to: Double-sided mirrored badge design, multiple new text alignment tools, conditional commas for certain datatags, Print Preview, Background Images, Custom Fonts support, Layers, and Shapes.

    More features are being added, so stay tuned to Product News for the latest OnArrival Badge Designer updates.



    ------------------------------
    Anushka Bahl
    Product Analyst, OnArrival
    Cvent IncUnited States
    ------------------------------



  • 42.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-10-2024 06:50
    No replies, thread closed.

    hey there
    Can you use old Badge templates or does the designer default to the new one?



    ------------------------------
    Gina Cordero
    Meeting Manager
    Administrative Office of the United States CourtsUnited States
    ------------------------------



  • 43.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:54
    No replies, thread closed.

    No, legacy badges are not compatible with the OnArrival Badge Designer. However, re-creating old badge designs should be a lot quicker and easier with the new intuitive workflows! Additionally, badges created in the new designer can be added to the account library to be used in other events.



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 44.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 04:02
    No replies, thread closed.

    Hey experts

    How much flexibility will there be in designing badges with logos, specific fonts, etc in each version of Event in a Box? Will color badges be an option for all?



    ------------------------------
    Karen Arends CMP
    Lead Events Management Specialist
    Wells Fargo & CompanyUnited States
    ------------------------------



  • 45.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:46
    No replies, thread closed.

    The new OnArrival Badge Designer is much more flexible in design, and does support adding images, supports your account's Custom Fonts, etc. and is supported through Event in a Box. However, EIB currently includes thermal transfer printers, so will not support color printing. 



    ------------------------------
    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 46.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 04:09
    No replies, thread closed.

    How do the new onsite solutions integrate with existing Cvent products? Are there any compatibility issues users should be aware of?



    ------------------------------
    Marjorie Knust
    Director
    Serenity Events & ConsultingAustralia
    ------------------------------



  • 47.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:12
    No replies, thread closed.

    Hi Marjorie, 

    We're unsure if you're referring to recent Cvent acquisitions or new onsite product updates - but reach out to your Account Team who can talk through your questions strategically.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 48.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 05:15
    No replies, thread closed.

    Can I print badges off my mobile app?



    ------------------------------
    Sonia Thai
    Event Coordinator
    CDWUnited States
    ------------------------------



  • 49.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:46
    No replies, thread closed.

    Hi Sonia,

    There is a way to print badges either directly from OnArrival or using the "Print from OnArrival" function from core. If you follow the steps in this Community article, you are able to set up remote print for OnArrival for your event and then print badges for the desired attendees!

    Thanks!



    ------------------------------
    Anushka Bahl
    Product Analyst, OnArrival
    Cvent Inc
    United States
    ------------------------------



  • 50.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:52
    No replies, thread closed.

    Thank you, Anushka!



    ------------------------------
    Sonia Thai
    Event Coordinator
    CDWUnited States
    ------------------------------



  • 51.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:14
    No replies, thread closed.

    Hi everyone! Thank you for these fantastic questions! Our experts will be live in ~15 minutes to begin responding to your questions.  
    If you have any additional questions or thoughts, don't hesitate to share them here.  



    ------------------------------
    Megha Jetley [Designation]
    Manager, Customer Marketing
    Cvent Marketing Department
    ------------------------------



  • 52.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:19
    No replies, thread closed.

    Hello!   can you advise how we join this session?   It should be starting now, but I don't see a way to join. 



    ------------------------------
    Catherine Esquivel
    Event Manager
    CDWUnited States
    ------------------------------



  • 53.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:29
    No replies, thread closed.

    Hi Catherine,

    The session will be a live discussion here in the Open Forum. Our experts will respond to the questions we have received in this thread. 

    Please feel free to ask your questions here now.



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------



  • 54.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:37
    No replies, thread closed.

    Megan - to confirm.....the experts will just be going through the questions and there is no formal session? 



    ------------------------------
    Catherine Esquivel
    Event Manager
    CDWUnited States
    ------------------------------



  • 55.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:45
    No replies, thread closed.

    Hi Catherine,

    That is correct. For the next hour, the experts will answer all of the questions in this thread, and then we will close the thread at the end of this time. The discussion will be available to look back at the answers anytime.

    Please feel free to add any questions you have in this thread.



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------



  • 56.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    No replies, thread closed.

    Hey product experts,

    I want to share a badge design across several events, but need to make small edits for branding purposes per event - is this possible? Also I need to be able to export the badge image as a hires image? We want to create physical and virtual signage and leverage the badge image as part of the signs.



    ------------------------------
    jon jensen
    webmaster
    InterSystemsUnited States
    ------------------------------



  • 57.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:39
    No replies, thread closed.

    Hi Jon,

    Thanks for your question!

    You're able to add badge templates to your library - from the left-hand navigation in your event, click OnArrival, then Badges

    Within the badge, click Edit badge
    , then select Add to Library from the dropdown. Rename the badge if necessary, then click Add. Your badge or certificate will now be saved as a template in the folder you selected under Admin > Templates > Badges & Certificates. You can then pull it into subsequent events, and then make smaller changes as necessary!

    Thanks!



    ------------------------------
    Anushka Bahl
    Product Analyst, OnArrival
    Cvent Inc
    United States
    ------------------------------



  • 58.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:43
    No replies, thread closed.

    Hey there 
    When will the new reporting feature be rolled out?



    ------------------------------
    Nicole Depoalo
    Meetings & Events Manager
    FMR, LLCUnited States
    ------------------------------



  • 59.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:54
    No replies, thread closed.

    Hi, Nicole.

    We have rolled out an array of new reports and will continue to enhance and update our reporting capabilities. Some of our capabilities can be found here.

    We recently announced a new Build-Your-Own Report capability as well. It is limited in what fields you can use now, but we will be adding more fields in 2024 and into 2025.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 60.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:46
    No replies, thread closed.

    Hey there
    Greetings!

    Will badge printing have capability to have the invitee's name in ""host"" country's language using a ""host"" country keyboard on site? (Example: Invitee/Alumni registers online and then wants to edit their name to Chinese charters on site) "



    ------------------------------
    James Rose | Senior Web Developer and Platform/Product Manager
    Digital Infrastructure
    Office of University Development | University of Michigan
    ------------------------------



  • 61.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:49
    No replies, thread closed.

    Hi James,

    The OnArrival Badge designer is supported for international characters. Attendees do have the ability to update fields prior to printing, which can include international characters.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 62.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:49
    No replies, thread closed.

    Can you review the CDW account and advise how to implement the existing templates on a global scale? Since the change, the templates are not carrying over from event to event. We need a scalable solution to avoid recreating them for each individual event



    ------------------------------
    Catherine Esquivel
    Event Manager
    CDWUnited States
    ------------------------------



  • 63.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:50
    Edited by Daniel Marotta 04-24-2025 13:23
    No replies, thread closed.

    Hi Catherine,

    Thanks for your question. This is unfortunately not related to our new Event in a Box offerings, however Customer Care would be more than willing to assist!



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 64.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:53
    No replies, thread closed.

    We sometimes do event tickets for activities. Is there a way to create a 'tear' off badge rather than us having to insert a separate card into their badges? 



    ------------------------------
    rachel
    NJ
    ------------------------------



  • 65.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:55
    No replies, thread closed.

    Hi Rachel,

    Event in a Box does offer perforated badges that can be used as tickets, which is a very popular option! Reach out to your account team for more details.



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 66.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:56
    No replies, thread closed.

    Do any of the new features allow for more advanced logic in badge designing? 



    ------------------------------
    Chelsea Benge
    Sr Congress Coordinator
    Novartis Pharma AGUnited States
    ------------------------------



  • 67.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:58
    No replies, thread closed.

    Hi Chelsea,

    Thanks for your question!

    The new badge designer will support conditional logic on all badge fields, whereas the legacy badge designer only supported conditional logic on a select number of fields - we're also looking to see how we can expand on that conditional logic in the future.

    Thanks!



    ------------------------------
    Anushka Bahl
    Product Analyst, OnArrival
    Cvent Inc
    United States
    ------------------------------



  • 68.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:00
    No replies, thread closed.

    When will features release and will they automatically be pushed to user accounts?



    ------------------------------
    Heather Darrow
    Conference Coordinator - DM
    Cornell University - Department Of Animal ScienceUnited States
    ------------------------------



  • 69.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:03
    No replies, thread closed.

    Hi Heather,

    Thank you for your question!

    We release feature enhancements on a 2 week cycle, and they should always be listed in Product News as well for reference - they will automatically be pushed to user accounts with exceptions for any accounts hosting live events.

    More features are being added, so stay tuned to Product News for the latest OnArrival updates! You also have the choice to subscribe if you'd like email notifications for new features.



    ------------------------------
    Anushka Bahl
    Product Analyst, OnArrival
    Cvent Inc
    United States
    ------------------------------



  • 70.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:04
    No replies, thread closed.

    Hey there
    What events do you recommend using EIB for vs not? For a large compony, do you recommend buying your own systems or renting the EIB from Cvent for each event, at what point does it make it more cost efficient to buy your own units? 



    ------------------------------
    Amy Lum
    Senior Meetings & Events Specialist
    Boston Scientific CorporationUnited States
    ------------------------------



  • 71.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:08
    No replies, thread closed.

    Hi Amy,

    The Regular Event in a Box supports events with up to 250 attendees, the  Large Event in a Box is ideal for events with a maximum of 500 attendees, and our new XL Event in a Box supports events up to 750 attendees. We also offer options for larger events as well - reach out to your account team for more info!



    ------------------------------
    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 72.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 11:31
    No replies, thread closed.

    That's a wrap! 

    We thank everyone who participated in today's Ask the Experts session. Your contributions and engagement were absolutely amazing!

    A special shout-out goes to our esteemed panel of experts who generously shared their invaluable insights and expertise. Your knowledge and willingness to help have truly made a difference.

    As we bring this session to a close, we encourage you to keep the conversation going. Head over to our open forum, where you can continue to ask questions, share feedback, and connect with fellow participants. It's a fantastic opportunity to dive deeper into the topics that matter most to you.

    Once again, thank you all for participating in this wonderful session. We appreciate your enthusiasm and look forward to future engaging discussions.

    Have a fantastic day!



    ------------------------------
    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
    ------------------------------