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Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

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  • 1.  Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 08-28-2024 08:24
    Edited by Megha Jetley 10-09-2024 05:48
    No replies, thread closed.

    Hello, Community members! We have some exciting news to share – on September 11th we will be hosting our next Ask the Expert session here in the Open Forum! We will have 3 fantastic experts from Cvent's Product experts here to answer all your questions on onsite solutions – Updated Event-in-a-Box hardware and service options & a new badge designer, new features included with a new badge designer that you couldn't do before, whether a new badge designer included for OA basic, the difference between the Large and Extra-Large EIB offering, and more. ( (Event-in-a-Box is our portable check-in and badging solution used with OnArrival Premium)

    Join us on Thursday, September 11th,  from 10:30 am to 11:30 am ET for the live session!   

    Our featured experts include:  

    Ask your questions and learn how the enhancements and updates can be used to make events reporting & insights can help you better. Ask your questions and discover more on how you can best use the updated EIB offerings and new badge designer. Ask your questions and get real-time answers from the expert panel of the Cvent Product experts 

    Reminders from our Community Team on how the Ask the Expert session will work: 

    Add your questions on the " Onsite solutions – New Event-in-a-Box offering & new badge designer " below any time before or during the Ask the Expert session. Be sure to look at other Community users' questions and click Recommend to those you would also like to learn more about.    

    You can expect to see answers from our experts starting at 10:30 AM ET on Thursday, September 11th. Follow the thread by clicking the blue star and be ready to add follow-up questions and discuss further with other users. We'll wrap up the event at 11:30 AM ET, so join us then.   

    We look forward to reading your questions!  

    Note: This post contains forward-looking statements that involve risks, uncertainties, and assumptions. Specifically, any unreleased services, features, functionality, or enhancements referenced in this discussion post or other public statements are not yet generally available. They may not be delivered on time or at all. Customers who license any solutions from Cvent, Inc. should make their purchase decisions based on currently available features. We have based these forward-looking statements on our views concerning future events and development plans as of the date they were made. We assume no obligation for and do not intend to update such forward-looking statements. 


    #OnsiteSolutions #AsktheExpert

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    Megha Jetley
    Manager, Customer Marketing
    Cvent Marketing Department
    ------------------------------



  • 2.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:11
    No replies, thread closed.

    Hey there
    I recently was importing answers for an internal question I created in Cvent for my invitees. There were a few invitees who did not have last names, and I had just mentioned their first names as 'Investor' because they were actually companies. The import process would not give an error, but it would not import the answers because of no last name. So I manually did it. What's the way around it?



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    Parul Rajput
    First Protocol, IncUnited States
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  • 3.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:31
    No replies, thread closed.

    Hi Parul,

    Thanks for your question. This is unfortunately not related to our new Event in a Box offerings, however Customer Care would be more than willing to assist!

    Feel free to call 866-318-4357 or create a case in the Community.



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    Aditya Thawardas
    Product Manager
    Cvent Staff Community Member
    United States
    ------------------------------



  • 4.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:13
    No replies, thread closed.

    Will we be able to easily consult a report or we will have to go through all the pages before? Will we have a template for creating our own reports or we will have to start from scratch each time?



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    Cassandre Therrien
    Technology Coordinator - MICE
    Laurier Du Vallon
    Québec, Canada
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  • 5.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:32
    No replies, thread closed.

    Hi Cassandre,

    Thanks for your question. This is unfortunately not related to our new Event in a Box offerings, however Customer Care would be more than willing to assist!

    Feel free to call 866-318-4357 or create a case in the Community.



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    Aditya Thawardas
    Product Manager
    Cvent Staff Community MemberUnited States
    ------------------------------



  • 6.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:43
    No replies, thread closed.

    I love the new badge designer! Is there a way to copy and old badge design to a new badge design? Also, is there a way to download a preview of the badges into a PDF like the old badge/certificates?



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    Katie Dreifus
    Registration Manager
    PwC Management Services LPUnited States
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  • 7.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-11-2024 10:35
    Edited by George Hsu 09-11-2024 10:54
    No replies, thread closed.

    No, legacy badges are not compatible with the OnArrival Badge Designer. However, re-creating old badge designs should be a lot quicker and easier with the new intuitive workflows! Additionally, badges created in the new designer can be added to the account library to be used in other events.

    We will be adding support for PDF printing in the OnArrival Badge Designer in the 2nd half of this year (2024)



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    George Hsu
    Senior Product Manager
    Cvent Staff Community MemberUnited States
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  • 8.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer

    Posted 09-02-2024 09:46
    No replies, thread closed.

    Hey there,
    Do I have to get a new printer to print the new badges?



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    Samantha Guerra
    Events Coordinator
    Successful Practices NetworkUnited States
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  • 9.  RE: Ask the Expert - Onsite Solutions - New Event-in-a-Box Offering & New Badge Designer