The sessions should be showing on the Attendee Hub web as well within the speaker profile and if you click into the sessions on the web, they should be showing the assigned speakers also. If you provide the event code of your event, I can escalate this to see what may be going on or you can contact our 24/7 Customer Care team and they can gather this information from you and work with our Technology team to help troubleshoot and provide you with updates and a resolution via a case.
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Julia Plymack
Senior Client Success Manager
Cvent
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Original Message:
Sent: 09-28-2023 17:08
From: Allison Ragozzino
Subject: Attendee Hub Speakers Sessions
Hi Julie,
Thank you. They are all marked display to attendees - yes. They are pulling on the speakers page, but when you click on the speak profile their attached sessions do not show and vice versa. This does work on the app though.
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Allison Ragozzino
ALG Vacations CorpUnited States
Original Message:
Sent: 09-28-2023 16:00
From: Julia Plymack
Subject: Attendee Hub Speakers Sessions
Hi Allison,
Can you make sure that within Speakers > Speaker list within the event that the "display to attendees" column is set to "Yes" for these speakers? That should do the trick! If that is set to No, the speakers will not appear on the attendee hub website on the speakers list or within the session they are assigned to.
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Julia Plymack
Senior Client Success Manager
Cvent
Original Message:
Sent: 09-27-2023 17:33
From: Allison Ragozzino
Subject: Attendee Hub Speakers Sessions
I have all the speakers built through the resource center, and they are tied to their sessions. However, the sessions are not showing on the Speakers page/profile in Attendee Hub , only in the Event app. Additional, they are not populating on individual session pages in Attendee Hub, only on the app. Is this a setting issue, or is this not visible on the website version and only in the app? We're looking to drive up upcoming communications here and without this basic connection it seems pointless.
#AttendeeHub
#SpeakerResourceCenter
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Allison Ragozzino
ALG Vacations CorpUnited States
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