Hi Mimi,
Thank you for your prompt response.
I am sure what you are suggesting must have worked. But, there are still a lot of details we need to check in order to provide you with the correct solution. As suggested we (Cvent) can definitely connect, but I personally might not able to connect with you.
It would be wonderful if you can contact our support team via call/chat and share the details about your request. Once someone will be able to review the set-up real-time with you, they will be able to provide you with the best solution.
You can contact out support in US at 866.318.4357 and select the IVR options as 1 > 1 > 1 > 1 for events queue.
Thanks for your understanding.
Regards,
Khushbu Gupta
Associate Quality Lead - Quality Team
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Khushbu Gupta
CventUnited States
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Original Message:
Sent: 03-20-2023 12:07
From: Mimi Klimberg
Subject: Bulk add - bundle with group registration
No I don't think you understand what I mean.
We are using the bulk uploader – we create and Admission item and you can bulk upload all the people. We have already tried it and it does work.
Please reread the email I wrote and perhaps we can meet.
Original Message:
Sent: 3/20/2023 5:11:00 AM
From: Khushbu Gupta
Subject: RE: Bulk add - bundle with group registration
Hi Mimi
Hope you are well!
As per my understanding, you currently have 20 groups of 40 people (i.e. 800 people ,20 in each group OR 40 people i.e., 2 in each group) with the same agenda and you would like to use group registrations so that each group (total 20) can register once for one appropriate bundle. Please correct me if you meant something different.
Based on what I understand, registering 40 people as one is currently not possible. As Group Registration means something different altogether. Please review the following article to get more insight on what Group Registration is and how it functions.
Using Group Registration
https://support.cvent.com/s/communityarticle/Using-Group-Registration?is_article=true&lang=en_US&searchFor=group%20registratons&page=1
Group registrations are considered individual registrations, where one person ( group leader) can register all people in the same group at one go. But, details for each individuals will be filled separately by the Group leader.
If you have already received registrations and would like to update respective bundles for the individual, there are two ways to do that:
- You can do it individually, by going into each invitee's record and modify the registration.
- You can the 'update session registrant' option as there is no cost involved and select the respective sessions in a bundle.
Here's an article to give you more insight about session bundles:
Creating Session Bundles
https://support.cvent.com/s/communityarticle/Creating-Session-Bundles?is_article=true&lang=en_US&searchFor=session%20bundles&page=1
I hope this helps.
Please let me know in case your requirement was different then what I understood.
Regards,
Khushbu Gupta
Associate Quality Lead - Quality Team
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Khushbu Gupta
CventUnited States
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