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  • 1.  Bulk updating of email address

    Posted 06-20-2022 05:41
    Edited by Jamie Medina 06-20-2022 05:49
    Hello, if I have 50 email addresses to update, do I need to do it manually? Or is there a way to bulk edit the email address of Attendees? Thank you!
    #Flex-Creating/ManagingEvents


  • 2.  RE: Bulk updating of email address

    Posted 06-20-2022 11:08

    Export the contacts, update the emails and then import them back.






  • 3.  RE: Bulk updating of email address

    Posted 06-20-2022 21:29
    Hi @Carl Sandstrom, how will Cvent identify the names to update if we will directly change the email address on the list to be bulk uploaded? ​


  • 4.  RE: Bulk updating of email address
    Best Answer

    User Group Member
    Posted 06-20-2022 21:49
    Hi Jamie - 

    When you export the list out, be sure to include the Source ID.  The Source ID is the unique field that you'll be using to match the registrants with (since it won't be able to match them based on the email addresses any longer) when you import the list back in.

    Hope this helps.

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    Rebecca Yousif
    Senior Administrator, Event Technology
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  • 5.  RE: Bulk updating of email address

    Posted 06-20-2022 23:44

    Thank you Rebecca. So I would need to upload Source ID information first if we're only using the Email address field, right?​


  • 6.  RE: Bulk updating of email address

    Community MVP
    Posted 06-21-2022 08:04
    Correct.
    The import is matching first name, last name and [source ID or email].
    .

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    Steven Schlossman
    Jack of all trades. Master of none.
    BMW Car Club of America
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  • 7.  RE: Bulk updating of email address

    User Group Member
    Posted 06-21-2022 10:51
    Just to clarify - the Source ID already exists.  It is just a matter of including it as part of your export and including it in the new import since that is what Cvent will use to identify that attendee and the changes you want to make to the contact details.

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    Rebecca Yousif
    Senior Administrator, Event Technology
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