I actually just asked support this question, because we want to do a deposit model for our trips. There isn't a great way to change the fees. You can either use admission items and add in the additional fee when you upload new admission items/reg types so it creates and additional order, or they recommended using session fees to add an additional fee. So you would create a dummy session and add it to their order. Outside of that, it's a manual, on-by-one process.
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Kelli Mahoney
Global Associate Director, Operations Events
American Jewish CommitteeUnited States
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Original Message:
Sent: 02-26-2025 09:37
From: Jasmine Osborne
Subject: Changing fees after publishing registrations
Is it possible to bulk update or change multiple registrations at once, or we have to go individually into each registration to apply the fee changes?
Thank you!
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Jasmine Osborne
Marketing Manager
ArizentUnited States
Original Message:
Sent: 01-16-2025 10:05
From: Julia Plymack
Subject: Changing fees after publishing registrations
Hi Giovanna,
Yes, you can change the fees at any point in time. Doing this will not change the price for those that have already registered for the event though, but will be in effect for new registrants moving forward. If you needed to adjust the registration fees for those who have already registered, you would need to do so individually within their orders and payments tab.
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Julia Plymack
Senior Customer Success Manager
Cvent
Original Message:
Sent: 01-16-2025 06:22
From: Giovanna D'urso
Subject: Changing fees after publishing registrations
Once the registrations have been published, is it possible to change the fees of the tickets even the default ones?
#Registration
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Giovanna D'urso
Manager, Marketing & Communications
Eversana Lifescience LLC.United States
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