Cvent Beginners

Hi,

Help!  I am currently in a contact/contact group/invitation list loop.   I cannot figure out what I am doing wrong!  I have an event created.  I have created two contact lists (the actual list and a test list) and added the contacts.  I have an invitation list that shows all the contacts.  When I click the dropdown to manually send, it says there are no contacts.  When I click the list under invitation lists, it says "no invitees match your criteria".  I have gone round and round trying to figure out what I have done wrong.   Now I am completely confused.  My fear in all this confusion is that I will accidently send the actual list by accident instead of the test list.   Any help or suggestions is greatly appreciated.

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Pam Smith
Manager, Office of Travel and Conference Planning
American Baptist ChurchesUnited States
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Hi Pam,

This is pretty late, but when you created your contact list, did you associate them with the correct event?  I think you may need to import your list again and during the import process make sure you select your event to associate the list with.  Also within the event I think you can click "invitation list" and "quick add" yourself or a colleague to test the email.  Your invitation list should show up once you select "invitation list" in the navigation field.  If it's not showing there, it may not be associated with the event.  Also you can always call Cvent for help - I've done that a few time already when I was in a hurry!

Hope this helps!

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Nadege Toth
Senior Meeting Planner
Federal Reserve SystemUnited States
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Thank you.  This is helpful.  

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Pam Smith
Manager, Office of Travel and Conference Planning
American Baptist ChurchesUnited States
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Original Message:
Sent: 12-28-2023 08:32
From: Nadege Toth
Subject: Contacts, contact groups, invitation lists confusion

Hi Pam,

This is pretty late, but when you created your contact list, did you associate them with the correct event?  I think you may need to import your list again and during the import process make sure you select your event to associate the list with.  Also within the event I think you can click "invitation list" and "quick add" yourself or a colleague to test the email.  Your invitation list should show up once you select "invitation list" in the navigation field.  If it's not showing there, it may not be associated with the event.  Also you can always call Cvent for help - I've done that a few time already when I was in a hurry!

Hope this helps!

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Nadege Toth
Senior Meeting Planner
Federal Reserve SystemUnited States
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