Open Forum

How do I become the moderator for a Discussion group? I want to be prepared if I need to remove a post. Note: there will not be a video but just a chat in the mobile app. 

HI Catherine, you need to make yourself a "global moderator" which is done through your attendee record. Click your name in the attendee list>edit>scroll to bottom of page. This will give you moderator permissions throughout all sessions, discussions, and chat (if using Attendee Hub).

After enabling, you will then see a section in your profile called "reported incidents." This only shows to Global moderators and messages or posts that have been flagged by attendees for review. Moderators can view these reported messages and decide whether to delete the post or dismiss the report. This feature helps ensure that the chat and discussion chat content remains appropriate during the event.

How do I become the moderator for a Discussion group? I want to be prepared if I need to remove a post. Note: there will not be a video but just a chat in the mobile app. 

Perfect! Thank you, Maggie. I was able to make myself a global moderator, but I don't see a section in my profile called "reported incidents".

HI Catherine, you need to make yourself a "global moderator" which is done through your attendee record. Click your name in the attendee list>edit>scroll to bottom of page. This will give you moderator permissions throughout all sessions, discussions, and chat (if using Attendee Hub).

After enabling, you will then see a section in your profile called "reported incidents." This only shows to Global moderators and messages or posts that have been flagged by attendees for review. Moderators can view these reported messages and decide whether to delete the post or dismiss the report. This feature helps ensure that the chat and discussion chat content remains appropriate during the event.

How do I become the moderator for a Discussion group? I want to be prepared if I need to remove a post. Note: there will not be a video but just a chat in the mobile app.