https://support.cvent.com/s/communityarticle/Configuring-Google-Analytics-in-your-event
Original Message:
Sent: 03-06-2023 15:25
From: Raashi Semwal Khati
Subject: Google Analytics 4
Hi Joseph,
Hope you are well.
I got this checked and currently, the "Weblinks > Google Analytics" section is not compatible with GA4.
As of now, the only alternative is using it via code snippet, with the help of Google Tag Manager.
Also, Cvent can only help with the placement of the code. Cvent does not create the code for you or would be able to check if the code is right or not. For further assistance on this, I would suggest you to contact our HTML team and they will be able to assist you with this coding.
Additionally, you can also refer to the following article : Does Cvent support Google Tag Manager? = Link : https://support.cvent.com/s/communityarticle/Does-Cvent-support-Google-Tag-Manager?is_article=true
I hope this helps.
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Raashi Semwal Khati
Senior Quality Analyst
Cvent
Original Message:
Sent: 03-06-2023 13:00
From: Joseph Hahn
Subject: Google Analytics 4
Raashi,
is the new GA4 ID compatible with Cvent's google Tracking ID setting under Weblinks > Google Analytics ?
The tooltip does not indicate this, and we see it as necessary to use our old GA/UA ID even though we are already in the process of upgrading to GA4.
Please verify this to confirm your previous reply so others aren't misguided.
Thanks!
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Joseph Hahn
Senior Web Developer, Alumni Relations & Development: Digital Communications
University of Chicago, Alumni Relations and DevelopmentUnited States
Original Message:
Sent: 12-05-2022 15:50
From: Raashi Semwal Khati
Subject: Google Analytics 4
Hi Andrei,
Hope you are well.
I checked this and GA4 is not added using code snippet. There is a small tracking link that is generated using Google Analytics which is added under the event > marketing > weblinks > Google Analytics.
If you want to use code snippet, then you would need Google Tag Manager for that.
If you need help with this, I would suggest you to contact our HTML team and they will be able to assist you with this coding. You can create a case or give us a call at 866-318-4357 (US & Canada) / 900-948-795 (From Spain) > Press 1 for Event cloud > Press 1 for Setting Up Event > Press 1 for Events > Press 2 for Web Design & HTML and a consultant will assist you with your query.
I hope this helps.
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Raashi Semwal Khati
Senior Quality Analyst
Cvent
Original Message:
Sent: 11-29-2022 08:09
From: Andrei Medina
Subject: Google Analytics 4
Is there an update regarding support for GA4?
And could you advise on how to implement GA4 using Code Snippets?
Code snippets has a character limit of 5,000 characters. However the raw GA4 code has almost 230,000 characters.
Since linking to the code is not an option I do not see how to accomplish this. Breaking up all that code into smaller packages is not feasible or advisable.
Thanks,
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Andrei Medina
Front-End Developer
CWTSpain
Original Message:
Sent: 08-11-2022 13:03
From: Megan Clark
Subject: Google Analytics 4
Hi Samantha,
Unfortunately we do not have an ETA on when we will update to support GA4.
However, as per the article on Developers Hub "https://developers.cvent.com/doc/event-management/#9934", the working alternative advised is using Code Snippets.
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Megan Clark
Assistant Team Lead, Online Community Marketing
Cvent
Original Message:
Sent: 08-08-2022 17:48
From: Samantha Barnes
Subject: Google Analytics 4
It seems like the current version of Google Analytics (GA4) is not supported by CVENT. Like most organizations, all tracking at our company was moved to GA4 since the older version will be sunset and will no longer collect data starting next year. What is the ETA on supporting GA?
#Miscellaneous
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Samantha Barnes
Sr. Director, Experience Analytics
Bounteous
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