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  • 1.  Google Analytics 4

    Posted 08-08-2022 17:49
    It seems like the current version of Google Analytics (GA4) is not supported by CVENT. Like most organizations, all tracking at our company was moved to GA4 since the older version will be sunset and will no longer collect data starting next year. What is the ETA on supporting GA?
    #Miscellaneous

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    Samantha Barnes
    Sr. Director, Experience Analytics
    Bounteous
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  • 2.  RE: Google Analytics 4

    Posted 08-09-2022 09:07
    I submitted a case about this recently and only got the response "We are currently looking into it , but there is not timetable yet." 

    It should be possible with a code snippet, but this would require pasting in the javascript linked at https://www.googletagmanager.com/gtag/js?id=UA-######-# as opposed to linking to it. Not ideal.

    -Ben


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    Ben Wachtel
    Information Systems Architect
    IIRP Graduate SchoolUnited States
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  • 3.  RE: Google Analytics 4

    Cvent Staff
    Posted 08-11-2022 13:03
    Hi Samantha,

    Unfortunately we do not have an ETA on when we will update to support GA4.

    However, as per the article on Developers Hub "https://developers.cvent.com/doc/event-management/#9934", the working alternative advised is using Code Snippets.

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    Megan Clark
    Assistant Team Lead, Online Community Marketing
    Cvent
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