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Hi,

Am I doing something wrong in using the air actuals form? It seems to only show options for my attendees to fill in their arrival flight but I need both arrival and departure information. Thanks for any help that can be provided!

Hi Abby - 

Just to clear up the difference between the Air Actuals vs. the Air Requests pages that you can add to your registration site:

 Air actuals  are intended for collecting reservation information from invitees who have already booked their flights.  Air Requests are used to collect personal information from registrants to book air travel on their behalf.

Depending on what you need, here are a few Cvent Support articles that should help clear it up for you and help you with the set up:

Setting Up Air Requests - https://support.cvent.com/s/communityarticle/Setting-Up-Air-Requests?is_article=true&lang=en_US&searchFor=air%20actuals&page=1

Setting up Air Actuals - https://support.cvent.com/s/communityarticle/Setting-Up-Air-Actuals

Hope this helps!

Hi,

Am I doing something wrong in using the air actuals form? It seems to only show options for my attendees to fill in their arrival flight but I need both arrival and departure information. Thanks for any help that can be provided!

Hi,

I have followed the steps for the air actuals form but I feel like I must be missing something. It only seems to let people enter information for their arrival flight. 

Hi Abby - 

Just to clear up the difference between the Air Actuals vs. the Air Requests pages that you can add to your registration site:

 Air actuals  are intended for collecting reservation information from invitees who have already booked their flights.  Air Requests are used to collect personal information from registrants to book air travel on their behalf.

Depending on what you need, here are a few Cvent Support articles that should help clear it up for you and help you with the set up:

Setting Up Air Requests - https://support.cvent.com/s/communityarticle/Setting-Up-Air-Requests?is_article=true&lang=en_US&searchFor=air%20actuals&page=1

Setting up Air Actuals - https://support.cvent.com/s/communityarticle/Setting-Up-Air-Actuals

Hope this helps!

Hi,

Am I doing something wrong in using the air actuals form? It seems to only show options for my attendees to fill in their arrival flight but I need both arrival and departure information. Thanks for any help that can be provided!