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  • 1.  Hotel Confirmations

    Posted 02-02-2024 12:00

    Trying to find a way to filter attendees with hotel request to send hotel confirmation emails. I am not currently finding anything in Advanced Filters that will show attendees with hotel request only. Any suggestions? Don't want to go down attendee list and manually select those with hotel (especially for large events).


    Katherine Snowdon
    Event Technology Manager
    Cisco Systems IncUnited States

  • 2.  RE: Hotel Confirmations

    Posted 02-08-2024 13:00

    Hi Katherine,

    Hope you are well!

    I checked this and unfortunately, there is no direct way to filter the invitees within hotel requests to send them the email.  However, I do have an alternative for you.

    After the registrations are closed and you have all the hotel requests in the event, you can run the 'Hotel Request Details' report and export the report. Within the report, keep only the first name, last name and email address columns and delete the rest and save the report. Then go to your Cvent account > Click on the app switcher on top right > click on Contacts > Import the contacts with type as 'Associate existing contacts to a group or list, skip new contacts' > and on Step 4, Add a contact group and add these invitees to the group and finish the import.

    Once the import is done and the invitees are added to the contact group, please go to your event > Emails > Event Emails > click on the email you created for hotel confirmation > Send > manually > click on the drop down that says 'All Contact Groups' and select the contact group you created. This will show you the names of the people you exported from the report > Select all > Send email > confirm.

    As of now, this is the only alternative to send the email to these registrants in bulk. However, I understand your perspective and apologize for any inconvenience. But, it sounds like a great feedback. I suggest you to post this as an Idea/feedback for our product team by going to Cvent Community > Participate > Product Ideas. 

    We encourage you to always submit your ideas or any challenges you face while working with the product. As it also help our Product Development team to review the possibilities and if it works we may try to incorporate such changes in our future releases. 
    You can also refer to the following articles for your reference :
    I hope this helps. Please let us know if you have ay further questions.

    Raashi Semwal Khati
    Senior Quality Analyst

  • 3.  RE: Hotel Confirmations

    Posted 02-08-2024 16:55

    Thank you! I have submitted my inquiry as a product idea. We will use your workaround in the meantime.





    Katie Snowdon

    Event Technology Manager

    GMCC | Global Events | GSMM  

    Register your meetings @ Global Meetings and Events Portal
    Review meetings and events policy @ Global Strategic Meetings Management

    Cisco Systems, Inc.

    United States

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