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  • 1.  How can I stop the clock (as a venue) once I have received an RFP?

    Posted 10-31-2025 12:12

    We are trying to increase our response time as a team. Does anyone have any Best Practices?

    Is there anything I can do to "stop the clock" other than submitting the actual RFP? 

    Can I hit "Mark in progress" will this stop the clock? 

    Thanks guys, 
    Erin 



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    Erin Santangelo
    Senior Sales Manager
    World Equestrian Center Ocala, FLUnited States
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  • 2.  RE: How can I stop the clock (as a venue) once I have received an RFP?

    Posted 11-06-2025 09:36

    Thank you for posting this question, Erin! As a Lead Catcher, whose hours are (supposed to be) 8:00-4:00, I find that we have missed opportunities in the RFP Showcase because they come in well past regular business hours. Now I'm checking in at home after dinner or before I get ready in the morning to leave for work. It does seem like there should be a way acknowledge and allow time for a Sales Manager to respond to any of these leads, especially those that come in at off hours.



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    Sales Manager
    RFP Contact
    El Conquistador Tucson, A Hilton ResortUnited States
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  • 3.  RE: How can I stop the clock (as a venue) once I have received an RFP?

    Posted 11-13-2025 10:06

    Erin,

    I don't think "Mark in Progress" will stop the clock, but I have a drastic way of doing it.    Turn it down.

    If it is a questionable opportunity that will take a lot of analysis before responding, and you turn it down quickly, you can always go back and rescind the turn down and send a full response.   

    What do you think?   Would you ever try that?



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    Kevin Priger
    Senior Sales Manager
    Hilton Atlanta NortheastUnited States
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