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  • 1.  Hybrid registration path

    Posted 17 days ago
    Hi! Does anyone know why when I register for my hybrid event why virtual is being pre-selected?
    #EventApp-Building/managing

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    Maddie Beatson
    Ares Management LLCUnited States
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  • 2.  RE: Hybrid registration path

    Cvent Staff
    Posted 12 days ago
    Hi Maddie,

    Thank you for your question! It depends where virtual is being pre-selected, as it could be based off of admission item availability or you were pre-assigned at the registration type level. If you want to walk through this with someone, I would recommend calling into our Customer Care team at 866-318-4357, Option 1. They can log into your account with you to see exactly what is happening.

    Thank you! ​

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    Erica Wise
    Senior Client Success Manager
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