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  • 1.  Cannot Select Registration Path for Registration Type

    Posted 12-18-2023 14:58

    I have added a registration type to my event but I cannot choose which path for them to go down and it defaults to "Not Specified" and I cannot update it. I need those with this registration type to be directed to the VIP Path. Those with email addresses for this registration type have been identified and I have updated the Internal Information question. The registration type and its conditions have already been added to the VIP Path in Registration Process as well.


    #Registration

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    Maggie Fahey
    CTA
    California Teachers AssociationUnited States
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  • 2.  RE: Cannot Select Registration Path for Registration Type
    Best Answer

    Posted 12-20-2023 00:15
    Edited by Daniel Marotta 12-21-2023 08:11

    Hi Maggie,

    I can help you step-by-step with this main situation of reflecting the VIP Path on your Retired Board Member reg type you're sharing, with an example of mine from a Mexico event reg site, having a Inaugurational Dinner Client type and path.

    1. Yes, at first if you try to Edit the Reg Type, there's NO option to match with a Path.

      At this point, we're just able to declare Invitation Lists, or setup the Type with an adapted Admission Item, Session, etc... 

      Not Specified means that the Type hasn't been yet associated to the destined Reg Path via the Site Designer -> Registration Process.


       
    2. In the Registration Process area, we would Select which reg types will be linked to the path. 

      In the Dinner Path/Form, I'll match with the Dinner Type. Then, click Apply -> Save and Publish the change.



    3. Finally, in General -> Reg Types -> Dinner Clients would be showing up the relation with the Dinner Path.

    I hope this information has been for your help!

    You have this community filled with industry specialist to your support.

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    Elmer Vargas
    Contractor to PwC
    Web Developer | Meetings & Events Services
    Email: elmer.vargas@pwc.com
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  • 3.  RE: Cannot Select Registration Path for Registration Type

    Posted 12-20-2023 16:02

    It worked! I can't believe I missed that step. Thank you so much for your help! 



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    Maggie Fahey
    CTA
    California Teachers AssociationUnited States
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