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  • Use the Registrant Details report and be sure to include your session or additional items. In the filter you select No for that session. I have convoluted way to import data to the contact record so you can send an email through cvent. Create ...

  • Hi - I saw a few older answers to this question and wondering if there is a new method! I'd like to email registrants that have NOT registered for our banquet. Can't find a simple way of getting those people in a spreadsheet with one row for each ...

  • We ran into this issue for a virtual event this week. We asked for the mobile number in registration so the 6-digit registration code could be texted to them to access the attendee hub. Many in Europe did not include their country code which caused ...

  • You might take a look at using payment credits and see if that would work for you. https://support.cvent.com/s/communityarticle/Using-Payment-Credits?is_article=true&lang=en_US&searchFor=credits&page=1 ------------------------------ Kim Mulvaney ...

  • Hi Maggie, I would create a discount code for each company that can only be used once. In your example, set the discount code amount to $850 (value of 2 free tickets); don't use a percentage. If they register one person, it will show $0 due; 2 people, ...

  • Hello, Each time we get a new customer they are given a number of free tickets to our event for the first year. The number they receive is based on their size - one, two, or three. We often have customers that will use their free tickets and then send ...

  • Hi Kathleen, There is currently not an option to display this within a planner alert. You will just see that it is the type of "offline order." I would recommend submitting this as an idea on the Product Ideas tab within the Community (Participate tab ...

  • Post event we have taken the content from the original virtual event and packaged it on a subtopic of the program. A page is added on the backend with that sub-content and email promotion is used to drive previous attendees or new viewers to that content. ...

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