Popping back in to add that we just today published a blog post with some relevant information! You can check it out here.
Original Message:
Sent: 11-09-2023 15:22
From: Evelyn Wightman
Subject: Intro/new topic - Accessibility
Hi Lonnie,
Great question! In most cases, I'd suggest using a multi-select question populated with options you know you'll be able to provide if someone asks for them. An example might be:
I will need the following accommodations in order to participate:
___ Assistive listening device
___ Captioning
___ Reserved front row seat
___ Large print
___ Advance copy of slides to be projected
___ Wheelchair access
___ Lactation room
___ Gender neutral bathroom
___ Diet Restrictions. List: __________________
___ Other: _____________________________
That free-entry "Other" option gives people a chance to request something you hadn't thought of, or add more detail.
Depending on the size and audience of your event, it can be worth getting very specific. Here are a few example questions from a conference on assistive technology where many attendees have disabilities:
Access Services
Please select the appropriate accommodation option for the sessions you'll be attending. Please note that transcripts from CART services are not available.
*Access Service Options
___ Assistive Listening (ALD)
___ Real-Time Captioning (CART)
___ Sign Language Interpreter
___ Assistive Listening (ALD) & Real-Time Captioning (CART)
___ Assistive Listening (ALD) & Sign Language Interpreter
Personal Care Attendant
If you will be accompanied by a Personal Care Attendant please provide their name, so a badge can be created for them.Personal Care Attendants may not attend sessions without the registered participant. If a Personal Care Attendant wishes to attend sessions without the registered participant, they must register separately.
* Will you be accompanied by a Personal Care Attendant?
No
Yes
Service Animal
* Will you be accompanied by a service animal?
No
Yes
For most events something simpler will suffice, but always give people a point of contact to discuss their needs further.
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Evelyn Wightman
Cvent Accessibility Team
Original Message:
Sent: 11-07-2023 10:14
From: Lonnie Marshall
Subject: Intro/new topic - Accessibility
Is there standardized language that should be used to ask about accommodations during the registration process? Is it best to ask open ended questions?
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Lonnie Marshall
System Administrator II
ACT, Inc.United States
Original Message:
Sent: 08-08-2023 12:34
From: Stephen Cutchins
Subject: Intro/new topic - Accessibility
Hello Cvent Community!!
I wanted to briefly introduce myself and then let you know about an exciting new Topic we just added.
I am Cvent's Senior Product Manager-Accessibility, I work to make sure that our products are usable and enjoyed by your attendees who may have disabilities.
I am happy to announce that we have added a new Accessibility Topic to the forum. Feel free to ask questions, make comments, offer suggestions.
We are working on adding accessibility-specific information for Knowledge Base, things like image alt text, color contrast, proper heading structure. I would like to hear your suggestions on what info to offer first!
I hope you find our new Accessibility Topic useful, and look forward to some good discussions!
#Accessibility
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Stephen Cutchins
Senior Product Manager-Accessibility
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