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  • 1.  Merging Contacts in Address Book

    User Group Member
    Posted 07-26-2022 11:59
    We seem to be having issues with the merging of duplicate records and losing the transaction history of some of the records.  Has anyone else had this issue?  Are we doing something incorrectly with our merge to cause this?

    Kim Mulvaney
    PD Coordinator
    Missouri Association of School Business OfficialsUnited States

  • 2.  RE: Merging Contacts in Address Book

    Posted 07-26-2022 12:05
    Kim, this is a great question. We have tons of dupe contacts due to job /email changes. Would love to clean this up without losing transaction history. Look forward to Cvent response

    Sherry Mountford
    Sr Director Tradeshow Events
    AsembiaUnited States