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Hi All,

I'm wondering if anybody has a solution to a problem that I seem to be having recently. I typically run a cross event report every week and I noticed that when I export the report in csv format (like I typically do), I noticed not all the information that I selected for the report shows up. I'm not exactly sure why this is happening all of a sudden but it takes quite a bit of time to go back to multiple mrf's to locate all the information to repopulate it in the excel spreadsheet. Has anyone experienced this? If so, how did you remedy the situation? 

Thanks in advance for any help with this!

PS-I already reached out to the help desk and they said everything is showing up but i show export as an excel doc and not csv but that's not how the information was exported previously (I'm trying to keep things in the same format).

-LeeAndra

Hi All,

I'm wondering if anybody has a solution to a problem that I seem to be having recently. I typically run a cross event report every week and I noticed that when I export the report in csv format (like I typically do), I noticed not all the information that I selected for the report shows up. I'm not exactly sure why this is happening all of a sudden but it takes quite a bit of time to go back to multiple mrf's to locate all the information to repopulate it in the excel spreadsheet. Has anyone experienced this? If so, how did you remedy the situation? 

Thanks in advance for any help with this!

PS-I already reached out to the help desk and they said everything is showing up but i show export as an excel doc and not csv but that's not how the information was exported previously (I'm trying to keep things in the same format).

-LeeAndra