Apologies that you're having trouble with these reports. I noticed you have a Support case open for this issue, and the rep is waiting to hear back from you. Have you received the correspondence on the case?
Original Message:
Sent: 04-26-2024 08:03
From: Tori Martinez
Subject: Missing Published Reports
Well, that IS bizarre. Normally I would say that the reports were probably set for "selected users" and your name wasn't clicked, but if you are the one who created them in the first place, that shouldn't be possible! I don't think I have a solve for this one, sorry! :( I'd call support to figure out what the issue is.
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Tori Martinez, Cvent Certified
Event Technology Specialist
Direct Travel
United States
Original Message:
Sent: 04-26-2024 07:25
From: Kelly Whitted
Subject: Missing Published Reports
Hi Tori, I saved them and published them but they do not show under my saved reports. Others can see them but I cannot.
Kelly Whitted
574-376-5409
Original Message:
Sent: 4/26/2024 7:21:00 AM
From: Tori Martinez
Subject: RE: Missing Published Reports
Were you in the portal or the event? The only thing I can guess on this one is that they had an expiration date set in the portal, perhaps, but they should still show up under Saved Reports in the event.
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Tori Martinez, Cvent Certified
Event Technology Specialist
Direct Travel
United States
Original Message:
Sent: 04-18-2024 15:43
From: Kelly Whitted
Subject: Missing Published Reports
The last week I have gone to reports and my published reports are gone.
#AccessPortal
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Kelly Whitted
Meeting Planner
Zimmer, Inc.United States
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