We are looking for a solution to a problem we encountered with email confirmations for one of our events.
We have 2 types of registration approvals for an event, there is 1 confirmation email automatically generated and sent with approval as we currently know it.
Attendees may request a hotel room and a trade show badge during the registration process. Some attendees may be confirmed for a hotel room and a badge, and some may only be confirmed for a trade show badge.
We created 2 different confirmation emails, one email for each confirmation type. We turned on 1 type of email confirmation then selected "manually send." We individually selected the names at this point who would receive the specified email confirmation. We repeated the process with the alternate confirmation email.
Question for you:
Is there a better way to design our registration process to allow for the 2 different types of registration approvals to autogenerate the correct email confirmation?