Open Forum

Hello we are getting reports from our team and attendees that they are having to log into the app multiple times during an event, this seems to be a change than before is there a change we can make to ensure attendees can stay logged in at least for day events? Any advice appreciated.

#AttendeeHub

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Karen Devin
Events Manager
Scottish Federation Of Housing AssociationsUnited Kingdom
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Hi Karen,

The Attendee Hub specialist should be able to set this to a longer timeout period for you; mine was set to 30 days, but you can also request 7 days. You might need to call support if your event has already begun.

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Kim Nawrocki
Assistant Director, Events & Programs, WCET
WICHEUnited States
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