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  • 1.  Wait list is able but does not allow for registrants to sign up

    Posted 18 days ago
    The event reached capacity and the basic setting of enabling a waitlist for this path is on. However, registrants are not prompt to sign up for the wait list. What setting am I missing?
    #Flex-Creating/ManagingEvents

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    Sandra Chavez
    Outreach Education Coordinator
    Virginia Housing Development Authority United States
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  • 2.  RE: Wait list is able but does not allow for registrants to sign up

    User Group Member
    Posted 18 days ago
    Hi Sandra - 

    Perhaps you forgot to customize the Waitlist Page and to Publish it so that the registrants could see it?  Also, make sure that you are  enabling it for each Reg Path that you have in your event.

    Here's a useful article: 
    https://support.cvent.com/s/communityarticle/Setting-Up-Your-Flex-Event-s-Waitlist-Page?searchFor=event%20waitlist&lang=en_US

    Hope this helps!

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    Rebecca Yousif
    Senior Administrator, Event Technology
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