CSN Business Intelligence
Learning center

CSN Business Intelligence is a set of dashboards and reports designed to help you make confident data-driven decisions with your inventory.

Compare real-time KPIs on demand, response, pricing, and awarded business against similar sets of hotels. Monitor your sales team's performance and analyze future lead opportunity. Get notified when your properties are falling behind the competition.

Resources to help you throughout your journey

Getting started

If you're new to CSN Business Intelligence, start with these articles.

Using the Comp Set Dashboard
Using the Hotel Performance Dashboard
Understanding Enterprise Reports
Using Business Intelligence Reports for CVBs
Discover the Hotel Performance Dashboard

Recommended training

Choose a training option that best fits your learning style.

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Live Webinar

Become an expert

Access more advanced guides and training to truly master CSN Business Intelligence.

Complete Guide to the Comp Set Dashboard
Managing and Creating Custom Insights
Maximizing Your Competitive Set Dashboard
Monitoring Performance with the Sales Manager Report
Creating Custom Insights

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Business Intelligence Discussions

Announcing the Second Cvent Excellence Awards Europe

Posted by:Community Manager, 08-03-2023 11:04

Blog Entry

We are excited to announce that submissions for the Cvent Excellence Awards Europe are now open! After a successful debut last year, we're back to recognize the hard work and achievements ...

Products Cvent Transient Supplier Network Topics Sourcing a Venue Cvent Official Announcement Blog
Is Taylor Swift saving the economy?

Posted by:Tanvi Kakodkar, 07-26-2023 20:04

Discussion Thread

Topics Bidding on Group Business Managing Room Blocks Sourcing a Venue Keywords HuddleoftheWeek VoiceIt
Vote for the 2023 Cvent Excellence Awards Planners’ Choice Award winner!

Posted by:Community Manager, 06-21-2023 11:31

Blog Entry

Cast your vote for the 2023 Cvent Excellence Awards Planners’ Choice Award winner! Being a planner’s choice hotel, venue, or destination marketing organization requires a meeting ...

Products Group Business Supplier Network Topics Bidding on Group Business Creating/Managing Events Sourcing a Venue Cvent Official Announcement Blog

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Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual. hybrid, and in-person event programs. We look forward to hearing your feedback!

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CSN Business Intelligence Learning Center

CSN Business IntelligenceLearning center