Cvent Payment Services Learning Center

Cvent Payment Services
Learning Center

Manage payments with ease with Cvent Payment Services.

As an event organizer, you need a simple, secure, and reliable solution to process your payments. With Cvent Payment Services, we can collect payments on your behalf, supporting all major credit card types, including Visa, MasterCard, American Express, and Discover. It’s a straightforward solution that makes collecting event fees and automating refunds convenient for both you and your registrants, and provides you with easy access to your payments.


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Getting started

Welcome to Cvent Payment Services! We’re excited to get started and help launch your event.

Popular topics

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Setup

Setting Up Cvent Payment Services
How long does it take to set up CPS?
Testing a Merchant Account (CPS)

Supported currencies & cards

Currencies that CPS Supports
Currencies CPS Uses when Settling
Cards CPS Supports

Billing

Accessing Billing Statements
Online Payment Deposits
How do I ensure registrants are refunded?

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Cvent Payment Services discussions

  • Does CVENT offer a "Pay Now" or integration of Apple Pay, Zelle, Google Pay or QR Code driven payment processing for events? This was a request for our younger customers who otherwise are impatient with ...

  • RE: Payment Settlement Reports

    Posted by: Julianna Hampshire, 02-16-2026 09:32
    Discussion

    Hi Janet, If by embedded Stripe via Cvent you mean that you utilize Cvent Payments, your settlement‑level payout summary comes from the Cvent Payments Billing Statement under Admin > Account Details ...

  • Discussion

    Hi Manuela, Yes-registrants can retry a failed or unfinished payment themselves; you don't have to process it internally. If a payment fails but the registrant is still accepted with a balance due, they ...

  • Payment Settlement Reports

    Posted by: Janet Garrett, 01-29-2026 10:24
    Discussion

    We use embedded Stripe via Cvent and need to reconcile bank deposits that show ST settlement codes. Is there an account-level report that shows Stripe payouts and the transactions included in each deposit, ...

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Submit a product idea

Submit and vote on fresh product ideas and enhancements to help drive the future of Cvent and power your virtual, hybrid, and in-person event programs. We look forward to hearing your feedback!

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Customer stories


Georgia Bankers Association

Her team also adopted Cvent Payment Services as a secure, reliable solution for payment processing. Traditionally, GBA relied on invoicing and refunds via check, a highly manual process that was open to human error. Using Cvent Payment Services meant fully automating fee collection and refunds for both GBA and their registrants. This in turn provided GBA team members full visibility into their payments, sales, and refunds through financial reporting directly in Cvent.

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University of Texas at Austin

“For a group to come to us and have access to a merchant account and a payment gateway where funds can be processed is a major advantage. The fact that they can receive event revenue immediately, without having to wait months, is simply amazing.”


 Jessica Van Amburgh, Business Development Manager

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