OnArrival Learning Center

OnArrival
Learning Center

Onsite check-in and badging software that digitizes the physical footprint at your event.

From check-in to on-demand badge printing and attendance tracking, Cvent OnArrival can help eliminate the onsite pandemonium the day of the event and provide planners an in-depth understanding of how attendees are engaging with your brand and event.

Explore OnArrival Resources

Getting Started


Welcome to the OnArrival! We’re excited to get started and help launch your event.


OnArrival Overview
Meet Our OnArrival Check-In App
OnArrival Check-In Options

Training


Learn how to log in, check in attendees, accept payments, print badges, set up Kiosk Mode, and register attendees at the door. Click the guide icon for each course.


OnArrival Training
Teaching Your Onsite Staff to Use OnArrival

Popular Topics

 
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Check-In


Checking In Attendees
Using a Scanner to Check In
Scanning Into Event
Session Check-In Settings
Scanning Into Session

Insights


Which report should I run?
Viewing Your Event's Stats
Using Event Insights
Check-In & Onsite Questions
Who can access data collected?

Admin


Adding Attendee Alerts
Collecting Payments
Creating Onsite Staff Logins
Reconcile Funds
Using Photo Identification

Product Updates


Stay up-to-date with the latest OnArrival product news and release notes.

What's New in OnArrival

Badges


Creating Name Badges
Setting Up Secure Badge ID
Name Badge Auto-Preview
When do use Name Badge?

Security


OnArrival Security
Available Security Options
Adding Terms & Conditions
Add Privacy Policy

Internet & Devices


Internet a venue needs
Will it work without internet?
Compatible with my device?
Doesn't recognize my printer

Additional Support


Can I register walk-ins?
Configure User Permissions
Collecting Signatures
Sponsorship Opportunities

OnArrival Premium & OnArrival 360 Resources

OnArrival Premium


OnArrival Premium
Kiosk Mode Options
Setting Up Kiosk Mode
Printing Badges Onsite
Configuring Access Control
OnArrival Background Tips
Event in a Box Encyclopedia
Sustainable Badging

OnArrival 360


OnArrival 360 Overview
About OnArrival 360
Why OnArrival 360?
Project Management
Onsite Solutions Welcome Kit
OnArrival 360 Badge Options
Using NFC Badges
Printer Options Video

Join the Conversation

OnArrival Discussions

Stay Connected

Ensure your peers see your post and easily find posts by others by using #OnArrival. In your discussion post, select OnArrival from the Topics drop-down list.

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Submit a Product Idea

Submit and vote on fresh OnArrival product ideas and enhancements to help drive the future of Cvent and power your virtual, hybrid, and in-person event programs. We look forward to hearing your feedback!

Submit an OnArrival Idea


eXp Realty

“We used the OnArrival 360 team and they were truly a godsend. We developed a really good relationship with them and I can’t recommend that team enough.”

Ciara Baker, Senior Event Manager

See Full Customer Story


InXpress

“Attendees could come in with their phone and scan the QR code to have their badge printed automatically. It was incredible."

Yvette Mignerey Atkin, Global Strategic Event Planner & Coordinator

See Full Customer Story