Open Forum

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?

Hello, all! We're here with your next edition of Tip of the Week. Since Cvent has launched our new virtual platform, the Attendee Hub, we have seen many of you begin adopting the product and supporting your virtual events. So, I connected with Taylor Bohn, Cvent's Senior Event Technology Analyst who was the brains behind Cvent CONNECT Virtual, and Evelyn Jaramillo, Assistant Team Lead on our Virtual Event 360 team supporting live client events, to learn more. These ladies have seen many use-cases for the Attendee Hub and shared some go-to tips for your live virtual event.

1. Have a Know-Before-You-Go email series leading up to the event to ensure your attendees are comfortable with accessing and navigating through the VAH platform. This will ease day-of troubleshooting issues.
2. Add the Attendee Website link into the Registration Confirmation emails for any new registrants moving forward after you send the manual Know Before You Go emails. This is to ensure no registrants miss out on the important details, such as the link, when they register maybe the day before or even day of your event.
3. Add the Event Summary page weblink (from your Flex event) in the event description, so when people add the overall event to their calendar, they always have a link to the event. The Virtual Attendee Website can then be accessed from the summary page, but this is 'home base' until the Attendee Website is launched.
4. Use a custom event website page and link to it from the Virtual Attendee Website. This is a great option while custom pages are not currently available through the Attendee Hub.
5. Space out sessions to allow for quick breaks and include interactive or entertaining ice breakers in the meantime – remember your attendees are not in the conference center secluded from their normal jobs or lives. They may still have work emails to handle, kids to check in on, pets to take for walks, or a few moments for a mental breather.
6. Have an exhibitor booth renamed to "Help Desk" or use a chat-bot to assist with live issues or troubleshooting.
7. Have one (or several) staff members manage your speakers through a virtual green room. They will check in the speaker, answer any last-minute questions, make sure their lighting and audio works, etc.
8. Use OnArrival to track real-time attendance and session participation during your virtual event.
9. Use custom Engagement Scores to track your attendees' engagement from start to finish of their event journey. While the system does offer default scores, our experts recommend creating custom scores to truly assess what's important to you and your team.
10. Use the Q&A function to its fullest and get creative. Evelyn's favorite use of it has been as a voting feature during a session.

• If you have implemented any of the above tips, such as Know-Before-You-Go emails or custom Engagement Scoring, share examples with your peers below! 

• If you've used the Virtual Attendee Hub already, what else would you add to this list?
• If you are just getting started with the Attendee Hub, what other tips would you like to know?