Hello Cvent Community!
As we prepare to return to travel/in-person events, we have started testing our Concur integration to make sure (1) we remember how to do it and (2) make sure everything is working properly with the transition to Flex since our last in-person meeting. We have run into some issues which we believe to be more on the Concur side but I wanted to see if anyone here had experienced something similar and could offer any insights if you have.
We historically always used a custom contact field as the mapping field for our integration. This field is NOT our Concur login name. The data does live within our Concur profiles, though. As we are testing, we are seeing we are no longer able to use the custom contact field. Our concur login information is not part of our contact records so we don't have that information in Cvent (and never needed it before). Has anyone else ran into this?
Thank you!
Stephanie
#ManagingEvents#Miscellaneous
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Stephanie Douglass
Team Leader, Travel & Event Management
Edward Jones
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