Open Forum

Cvent OnArrival continues to set the standard for onsite check-in, badging, and attendee management, helping event teams deliver seamless, professional, and data-driven experiences across every event size and type. Whether you’re running a high-profile conference, a field marketing roadshow, or an internal meeting, OnArrival’s latest enhancements are designed to enable faster, more consistent, and more flexible onsite execution within the broader Cvent platform.


What’s New and What’s Better

1. Enhanced Badge Designer and PDF Printing
The OnArrival Badge Designer now supports printing PDF badge sheets, making it easier to create, customize, and print badges in bulk or on demand. Teams can:
Design branded badges directly within the platform

The result is faster setup, fewer tools to manage, and a more polished attendee experience at the first touchpoint.

2. Designed for Every Event, with Flexible Support Options
OnArrival is built to support the full spectrum of in-person events, from small field marketing activations and internal meetings to Tier 1 conferences. The platform:
Adapts to different event formats and complexity levels
Scales from self-service setups (e.g., Event-in-a-Box) to full-service OnArrival 360

3. Embedded Walk-In Registration
OnArrival’s embedded Flex registration lets teams manage walk-ins directly from the app or kiosk:

All of this happens within a consistent, branded onsite flow that feels seamless for attendees and simple for staff.

4. Expanded Payment Support
Recent enhancements expand secure onsite payment capabilities, including support for Android-based kiosk environments. This gives teams more flexibility to:
Collect event fees, upgrades, or donations onsite

5. Streamlined Settings and Team Management
OnArrival Settings 2.0 consolidates configuration into a single, intuitive interface. Teams can more easily manage:

This reduces setup time, minimizes onsite risk, and makes it easier to replicate proven configurations across events.


Key Benefits and Use Cases

Real-Time Attendance and Access Management

• Track onsite attendance as it happens
• Manage access to sessions, breakouts, or VIP areas
• Sync data back to the Cvent platform for reporting, follow-up, and accreditation (e.g., CE credits)

• Support last-minute attendees with onsite registration flows
• Collect payments for paid sessions, upgrades, or onsite-only items
• Print badges immediately without sending people to a separate registration desk

• Collect onsite fees or donations with secure, integrated payment support
• Align with modern security and compliance expectations for payment processing

• Reduce waste with on-demand badge printing and sustainable badge and supply stock
• Simplify logistics by eliminating pre-printed badge sorting and reprints
• Reuse best-practice configurations across events for repeatable, efficient execution

Event teams are using OnArrival to:

• Support large conferences and trade shows that need high-volume, efficient check-in and session tracking
• Power field marketing events and roadshows with portable, self-service check-in and badging
• Run internal meetings or training sessions with walk-in registration and real-time attendance reporting
• Deliver consistent onsite execution across regions or business units, using shared templates and standardized flows

Real Customer Success Stories

eXp Realty
“We used the OnArrival 360 team, and they were truly a godsend. We developed a really good relationship with them, and I can’t recommend that team enough. We certainly hit our goal, and check-in was less than 30 seconds per person, which was awesome to see.”
— Ciara Baker, Senior Event Manager

USC Office of Orientation
“We use OnArrival for our event check-in, which has really streamlined a lot of our event preparation and allows us to capture accurate data. We also save a lot of time on name badge printing, which has been a big issue in the past. So, it makes it a lot easier for us to get our reporting data in real time.”
— Christine D’Arcy, Cvent Administrator

CAIS Group
“We used OnArrival, and it was an incredible experience. When we surveyed attendees, one of the highest rated areas was registration, just because it was so quick and seamless.”
— Joanna Munjack, Director of Events

Morningstar
Leveraged OnArrival 360 to deliver a seamless, contactless check-in and sustainable badging experience for more than 15,000 attendees, while saving significant staff hours and supporting broader ESG goals.


Learn More and Get Started

Ready to elevate your onsite experience?
Visit the OnArrival Learning Center for how-to guides, training, configuration best practices, and discussion threads from other Cvent users who are already scaling their onsite programs with OnArrival.