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  • 1.  App is pulling info from last years website

    Posted 11-20-2024 13:29

    We did an app for the same client and same event last year. I'm trying to create the app for this years event, but it automatically has it set up and pulled information from last years event. How do I get it not to do this so I can start "fresh" with the new app and so it will pull the correct colors, info, etc. from this years website?


    #EventApp

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    Lindsey Isaacson
    Developer of Client Experiences
    Israeli American CouncilUnited States
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  • 2.  RE: App is pulling info from last years website

    Posted 12-04-2024 10:07

    Did you copy the event from the year before? If so, it copys the app as well. So, there isn't a way without reaching out to your Cvent team to "reset" the app that I'm aware of. It won't automatically pull from your registration site colors, you'll need to manually do that in the attendee hub settings. 



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    Michael Rummage
    Director, Events and Special Projects
    QuilityUnited States
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